From Strategy Definition to Product Derivation Using a Scenario-Based Architecting Approach

From Strategy Definition to Product Derivation Using a Scenario-Based Architecting Approach

M. Ionita (University of Groningen, The Netherlands), P. America (Philips Research, The Netherlands) and D. Hammer (University of Groningen, The Netherlands)
Copyright: © 2007 |Pages: 23
DOI: 10.4018/978-1-59904-039-4.ch010
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Abstract

Mass customization is a business strategy that aims at satisfying, in a timely and cost-effective manner, the various needs of different customers. For that purpose, a system architecture is needed that supports two different kinds of variability: Variability in space provides a range of different products where each addresses the specific needs of an individual customer; and variability in time allows the products to evolve and thus meet new requirements. In defining such an architecture, two issues should be considered. One is how to anticipate the most likely changes in the external business environment, and hence in the customers’ future needs. The other is whether the architecture can address these changes effectively. This chapter presents a set of scenario-based methods and techniques to support the development of system architectures that are more future-proof, and also are advantageous for mass customization. These methods and techniques have originally been developed for highly-customized professional systems, in particular medical imaging equipment.

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Table of Contents
Foreword
Franz Wotawa
Chapter 1
M. Heiskala
Configurable products are an important way to achieve mass customization. A configurable product is designed once, and this design is used... Sample PDF
Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges
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Chapter 2
J. Arana
This chapter attempts to present an alternative for product modeling based on applied research activities. The model proposed is based on a concept... Sample PDF
Product Modeling and Configuration Experiences
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Chapter 3
T. Petersen
This chapter reviews how mass customisation and product configuration can benefit engineer-to-order companies. The relevant main literature in the... Sample PDF
Product Configuration in ETO Companies
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Chapter 4
C. Engelhardt-Nowitzki
The following chapter will elaborate on complexity in supply chains and the implications on supply chain design. It investigates the specific... Sample PDF
Open Variant Process Models in Supply Chains
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Chapter 5
Y. Zhang
This chapter presents an associative classification-based recommendation system to support online customer decision-making when facing a huge amount... Sample PDF
An Associative Classification-Based Recommendation System for Personalization in B2C E-Commerce Applications
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Chapter 6
A. Felfernig
Selling financial services requires deep knowledge about the product domain as well as about potential wishes and needs of customers. In this... Sample PDF
Knowledge-Based Recommender Technologies Supporting the Interactive Selling of Financial Services
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Chapter 7
R. Jardim-Goncalves
This chapter proposes a standard-based framework to assist industrial organizations to develop interoperability in mass customization Information... Sample PDF
Developing Interoperability in Mass Customization Information Systems
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Chapter 8
M. Ghiassi, C. Spera
This chapter presents a Web-enabled, agent-based information system model to support mass-customized markets. We present a distributed, real-time... Sample PDF
An Agent-Based Information Technology Architecture for Mass Customized Markets
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Chapter 9
S. Saghiri
Concentrating on the role of supply chain decoupling point, this chapter introduces different levels of customisation and mass operations and three... Sample PDF
Critical Role of Supply Chain Decoupling Point in Mass Customisation from Its Upstream and Downstream Information Systems Point of View
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Chapter 10
M. Ionita, P. America, D. Hammer
Mass customization is a business strategy that aims at satisfying, in a timely and cost-effective manner, the various needs of different customers.... Sample PDF
From Strategy Definition to Product Derivation Using a Scenario-Based Architecting Approach
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Chapter 11
D. Jannach
This chapter gives an overview on these current and future research issues in the domain of knowledge-based configuration technology, and thus... Sample PDF
Research Issues in Knowledge-Based Configuration
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Chapter 12
D. Kardaras, B. Karakostas
This chapter draws on the theory of fuzzy cognitive maps (FCM) to propose a modelling approach for mass customisation (MC) of services. The proposed... Sample PDF
Mass Customisation of Services and Processes Based on Fuzzy Cognitive Maps
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Chapter 13
T. Sakao, Y. Shimomura, A. Simboli, A. Raggi
This chapter introduces a new concept, value customization, to increase the level of customer satisfaction. It presents methodologies and practice... Sample PDF
Applying Service CAD System to Value Customization
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