Working adults are becoming an increasingly large percentage of the college population; with their busy schedules, they are insisting on “more flexible and convenient learning options” (NBEA, 2002a). Additionally, greater numbers of students are entering college having already acquired extensive computer and Internet experience. As a result of these changes in college populations, an increasing number of post-secondary institutions are offering online instruction to meet students’ educational needs. In fact, the U.S. Department of Education recently reported that nearly 2.9 million students enrolled in college-level distance education courses in 2000-01, more than double the enrollment of 1997-98 (CNN.com, 2003). As distance learning is gaining acceptance and more students are enrolling in online courses, the need for quality online programs is also increasing.