MLA
Knight, Linda V., et al. "System Development Methodologies for Web-Enabled E-Business: A Customization Framework." Architectural Issues of Web-Enabled Electronic Business, edited by V.K. Murthy and Nansi Shi, IGI Global, 2003, pp. 213-226. https://doi.org/10.4018/978-1-59140-049-3.ch014
APA
Knight, L. V., Steinbach, T. A., & Kellen, V. (2003). System Development Methodologies for Web-Enabled E-Business: A Customization Framework. In V. Murthy & N. Shi (Eds.), Architectural Issues of Web-Enabled Electronic Business (pp. 213-226). IGI Global. https://doi.org/10.4018/978-1-59140-049-3.ch014
Chicago
Knight, Linda V., Theresa A. Steinbach, and Vince Kellen. "System Development Methodologies for Web-Enabled E-Business: A Customization Framework." In Architectural Issues of Web-Enabled Electronic Business, edited by V.K. Murthy and Nansi Shi, 213-226. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-049-3.ch014
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