Technology and Virtual Teams

Abstract

Explored in this chapter are available technological tools for virtual teams. Beginning with asynchronous messaging systems, the technology of e-mail, discussion lists, electronic bulletin boards, Web logs, and short message service are reviewed. Next, synchronous messaging systems, including chat, instantaneous interactive messaging, and videoconferencing are examined. Then, the chapter turns to information-exchange/data-management systems and focuses on tools like the Internet, File Transfer Protocol, Gopher, Telnet, the World Wide Web, and Internet alternatives. Commercial (proprietary) groupware packages and specialized conferencing tools conclude our exploration.