MLA
Galup, Stuart Diaz, et al. "The Compensation Benefit of ITIL® Skills and Certifications." Research Anthology on Business and Technical Education in the Information Era, edited by Information Resources Management Association, IGI Global, 2021, pp. 1075-1090. https://doi.org/10.4018/978-1-7998-5345-9.ch060
APA
Galup, S. D., Dattero, R., & Quan, J. (2021). The Compensation Benefit of ITIL® Skills and Certifications. In I. Management Association (Ed.), Research Anthology on Business and Technical Education in the Information Era (pp. 1075-1090). IGI Global. https://doi.org/10.4018/978-1-7998-5345-9.ch060
Chicago
Galup, Stuart Diaz, Ronald Dattero, and Jing Quan. "The Compensation Benefit of ITIL® Skills and Certifications." In Research Anthology on Business and Technical Education in the Information Era, edited by Information Resources Management Association, 1075-1090. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-5345-9.ch060
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