Theoretical Justification of Critical Success Factors

Theoretical Justification of Critical Success Factors

Shannon H. Schelin (North Carolina State University, USA) and G. David Garson (North Carolina State University, USA)
DOI: 10.4018/978-1-59140-245-9.ch002
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Abstract

The ability to more rigorously predict successful projects is critical in the wake of massive technology failures in both private and public settings. These failures, and the trepidation they cause, must be balanced with the new mandate, fostered in both public and private sectors, that organizations operate within new transparent and accessible structures, which are precipitated by Information Technology. These new structures require crosscutting services, which require improved communication and interaction across traditional organizational lines. These new requirements, which fundamentally alter the nature of the organization, are made possible through the strategic use of Information Technology. While idealistic, the fundamental changes in organizations are not easily achieved due to conflicting values, preferences, and objectives. As such, the identification and enactment of critical success factors associated with IT implementation becomes essential in order to mitigate the high failure rates commonly found in public and private sector IT initiatives (see Standish Group, 1995).

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Table of Contents
Acknowledgments
Chapter 1
Shannon H. Schelin, G. David Garson
Information Technology has fundamentally altered many aspects of daily life, including interactions with public and private sectors. The role of the... Sample PDF
Chief Information Officers
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Chapter 2
Shannon H. Schelin, G. David Garson
The ability to more rigorously predict successful projects is critical in the wake of massive technology failures in both private and public... Sample PDF
Theoretical Justification of Critical Success Factors
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Chapter 3
Shannon H. Schelin, G. David Garson
In an attempt to underline the importance of critical success factors in public and private sector organizations, a survey of randomly selected... Sample PDF
Data Analysis and Results
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Chapter 4
Shannon H. Schelin, G. David Garson
The intended goal of this research is to illustrate the various factors that are critical to IT project success in the public and private sectors.... Sample PDF
Conclusions and Implications
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Chapter 5
Learning from Practice  (pages 55-135)
Mehdi Khosrow-Pour
This section of the book offers in-depth interviews with leading-edge chief information officers from various public and private organizations.... Sample PDF
Learning from Practice
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Panel Member Profiles
Survey Instrument