Privacy is one of the most essential topics to be investigated when assessing user acceptance of new applications and services enabling disclosure of personal information. Mobility increases the demand on taking privacy into consideration when designing and developing these kinds of systems. This chapter presents a privacy management model, which facilitates evaluation of privacy aspects of communication technology. The applicability of the model is tested in a field trial that was carried out to assess user acceptance of a mobile social awareness system. Gathered evidence shows that the model helps researchers and designers to deal with privacy aspects of mobile technologies.
Key Terms in this Chapter
Privacy Features: Methods that are designed and implemented for users of computational systems to regulate their privacy in computer mediated communication.
Design Problem: An unsolved state or an issue that a system being designed needs to take into consideration.
Mobile Presence: A service that allows users to share their context information with other users. The context information may be automatically detected (e.g., location) or manually defined (e.g., text and image).
Qualitative Method: A research method that emphasizes meaning, quality, and context. A qualitative study can consist of, for example, interviews and observations. For instance, ethnographical studies consist of a set of different qualitative methods. Qualitative data can be, for instance, words, images, impressions, gestures, and tones (e.g., voice intensity).
Privacy Regulation: The act of determining and modifying what kind of interaction and to what extent an individual interacts with others, that is, usage of a set of control mechanisms.
Control Mechanism: A method that an individual uses to determine the level of social interaction with others. For example, verbal behavior in face-to-face context and access rights managements in the context of computer mediated communication control mechanisms.
Privacy: One of the most frequently used definitions of privacy by Alan Westin (1970) states: “Privacy is the claim of individuals to determine for themselves when, how and to what extent information about themselves is communicated to others.” This definition is applicable to many information technological contexts. One of the key elements of privacy is its dialectic nature.
Complete Chapter List
Anxo Cereijo Roibás, Stephen Johnson
Hanna Stelmaszewska, Bob Fields, Ann Blandford
Hyowon Lee, Cathal Gurrin, Gareth J.F. Jones, Alan F. Smeaton
Amy K. Karlson, Benjamin B. Bederson, Jose L. Contreras-Vidal
Martina Ziefle, Susanne Bay
Susanne Bay, Martina Ziefle
Chris Barber, James Knight
Anind K. Dey, Jonna Häkkilä
Bent Schmidt-Nielsen, Bret Harsham, Bhiksha Raj, Clifton Forlines
Nikolaos Tselios, Ioanna Papadimitriou, Dimitrios Raptis, Nikoletta Yiannoutsou, Vassilis Komis, Nikolaos Avouris
Siu Cheung Kong
Hyungsung Park, Young Kyun Baek, David Gibson
Nikola Mitrovic, Eduardo Mena, Jose Alberto Royo
Michael J. O’Grady, Gregory M.P. O’Hare
Yang Li, Scott Klemmer, James A. Landay
Emmanuel Dubois, Wafaa Abou Moussa, Cédric Bach, Nelly de Bonnefoy
Ioannis D. Zaharakis, Achilles D. Kameas
Rafael Ballagas, Michael Rohs, Jennifer G. Sheridan, Jan Borchers
Mark David Dunlop, Michelle Montgomery Masters
Min Lin, Andrew Sears, Steven Herbst, Yanfang Liu
Louise E. Moser, P.M. Melliar-Smith
Dong Yu, Li Deng
Parisa Eslambolchilar, Andrew Crossan, Roderick Murray-Smith, Sara Dalzel-Job, Frank Pollick
Panu Korpipää, Jukka Linjama, Juha Kela, Tapani Rantakokko
Enrico Costanza, Samuel A. Inverso, Rebecca Allen, Pattie Maes
Tolga Capin, Antonio Haro
Andrea Sanna, Fabrizio Lamberti
Rock Leung, Joanna Lumsden
Mark Matthews, Gavin Doherty, David Coyle, John Sharry
Francesco Bellotti, Riccardo Berta, Alessandro De Gloria, Massimiliano Margarone
Shigueo Nomura, Takayuki Shiose, Hiroshi Kawakami, Osamu Katai, Keiji Yamanaka
Florence Gaunet, Xavier Briffault
Julio Abascal, Borja Bonail, Daniel Cagigas, Nestor Garay, Luis Gardeazabal
Regina Bernhaupt, Kristijan Mihalic, Marianna Obrist
Jan Willem Streefkerk, Myra P. van Esch-Bussemakers, Mark A. Neerincx, Rosemarijn Looije
Enrico Bertini, Tiziana Catarci, Alan Dix, Silvia Gabrielli, Stephen Kimani, Giuseppe Santucci
Thomas Alexander, Christopher Schlick, Alexander Sievert, Dieter Leyk
Maria de Fátima Queiroz Vieira Turnell, José Eustáquio Rangel de Queiroz, Danilo de Sousa Ferreira
Jaakko T. Lehikoinen
Dong-Han Ham, Jeongyun Heo, Peter Fossick, William Wong, Sanghyun Park, Chiwon Song, Mike Bradley
Kaikkonen, Kaikkonen, Anne, Anne, Aki Kekäläinen, Mikael Cankar, Titti Kallio
Murray Crease, Robert Longworth
Andrew Crossan, Roderick Murray-Smith, Stephen Brewster, Bojan Musizza
Murray Crease, Joanna Lumsden
Rune T. Høegh, Jesper Kjeldskov, Mikael B. Skov, Jan Stage
Adrian Stoica, Georgios Fiotakis, Dimitrios Raptis, Ioanna Papadimitriou, Vassilis Komis, Nikolaos Avouris
Kater Oakley, Gitte Lindgaard, Peter Kroeger, John Miller, Earl Bryenton, Paul Hébert
Shwetak N. Patel, Khai N. Truong, Gillian R. Hayes, Giovanni Iachello, Julie A. Kientz, Gregory D. Abowd
Saturnino Luz, Masood Masoodian
Jason T. Black, Lois Wright Hawkes
Tiong T. Goh, Kinshuk, Nian-Shing Chen