Training for Digital Government

Training for Digital Government

Shannon Howle Schelin (North Carolina State University, USA)
Copyright: © 2004 |Pages: 13
DOI: 10.4018/978-1-59140-122-3.ch017
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Abstract

The era of digital government is upon us. Are government officials and employees prepared for this paradigm shift? The use of digital government applications has increased exponentially in the past decade but the training that should accompany it has not. This article seeks to offer insight into the current need for and state of training for digital government, as well as to highlight key models at each level of government. Additionally, it attempts to outline a training methodology for Federal, state and local employees and officials in order to reduce the information asymmetry that occurs within the context of digital government.

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