MLA
Merten, Patrick S. "The Transformation of the Distribution Process in the Airline Industry Empowered by Information and Communication Technology." Information and Communication Technologies in Support of the Tourism Industry, edited by Wayne Pease, et al., IGI Global, 2007, pp. 76-113. https://doi.org/10.4018/978-1-59904-159-9.ch004
APA
Merten, P. S. (2007). The Transformation of the Distribution Process in the Airline Industry Empowered by Information and Communication Technology. In W. Pease, M. Rowe, & M. Cooper (Eds.), Information and Communication Technologies in Support of the Tourism Industry (pp. 76-113). IGI Global. https://doi.org/10.4018/978-1-59904-159-9.ch004
Chicago
Merten, Patrick S. "The Transformation of the Distribution Process in the Airline Industry Empowered by Information and Communication Technology." In Information and Communication Technologies in Support of the Tourism Industry, edited by Wayne Pease, Michelle Rowe, and Malcolm Cooper, 76-113. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-159-9.ch004
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