Trust and Clinical Information Systems

Trust and Clinical Information Systems

Rania Shibl (University of the Sunshine Coast, Australia), Kay Fielden (UNITEC New Zealand, New Zealand), Andy Bissett (Sheffield Hallam University, UK) and Den Pain (Massey University, New Zealand)
Copyright: © 2008 |Pages: 17
DOI: 10.4018/978-1-59904-780-5.ch003
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Abstract

Our study of the use of clinical decision support systems by general practitioners in New Zealand reveals the pervasive nature of the issue of trust. “Trust” was a term that spontaneously arose in interviews with end users, technical support personnel, and system suppliers. Technical definitions of reliability are discussed in our chapter, but the very human dimension of trust seems at least as significant, and we examine what is bound up in this concept. The various parties adopted different means of handling the trust question, and we explain these. Some paradoxical aspects emerge in the context of modern information systems, both with the question of trust and with the provision of technical or organisational solutions in response to the existence of trust. We conclude by considering what lessons may be drawn, both in terms of the nature of trust and what this might mean in the context of information systems.

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Table of Contents
Foreword
Diane Whitehouse
Preface
Penny Duquenoy
Acknowledgment
Penny Duquenoy, Carlisle George, Kai Kimppa
Chapter 1
Carlisle George, Penny Duquenoy
The growth of the Internet over the last 10 years as a medium of information and as a communication technology has provided the opportunity for... Sample PDF
Online Medical Consultations: Legal, Ethical, and Social Perspectives
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Chapter 2
Göran Collste
What are the ethical implications of information and communication technology in healthcare and how can new ICT-systems fit in an ethically based... Sample PDF
Applied Ethics and ICT-Systems in Healthcare
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Chapter 3
Rania Shibl, Kay Fielden, Andy Bissett, Den Pain
Our study of the use of clinical decision support systems by general practitioners in New Zealand reveals the pervasive nature of the issue of... Sample PDF
Trust and Clinical Information Systems
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Chapter 4
Karin Hedström
This chapter analyses the effects of introducing ICT as a support for the social record in elderly care. The effects of the electronic social record... Sample PDF
Values of an Electronic Social Record
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Chapter 5
Hannah H. Gröndahl
Are agency and responsibility solely ascribable to humans? This chapter explores the question from legal and ethical perspectives. In addition to... Sample PDF
Are Agency and Responsibility Still Solely Ascribable to Humans? The Case of Medical Decision Support Systems
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Chapter 6
Janne Lahtiranta, Kai K. Kimppa
In this chapter, we look into the potential problems arising from the use of information and communication technology (ICT) artifacts in electronic... Sample PDF
Responsibility in Electronic Health: What Muddles the Picture?
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Chapter 7
Anthony E. Solomonides
Grid computing is a new technology enhancing services already offered by the Internet offering rapid computation, large-scale data storage, and... Sample PDF
Compliance and Creativity in Grid Computing
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Chapter 8
Benedict Stanberry
This chapter describes the principle risks that are associated with the supply of healthcare information systems, services, and technologies and the... Sample PDF
Clinical Safety and Quality Management in Health IT
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Chapter 9
Maria Yin Ling Fung, John Paynter
The increased use of the Internet and latest information technologies such as wireless computing is revolutionizing the healthcare industry by... Sample PDF
The Impact of Information Technology in Healthcare Privacy
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Chapter 10
Boštjan Bercic, Carlisle George
In recent years, various national medical databases have been set up in the EU from disparate local databases and file systems. Medical records... Sample PDF
Compiling Medical Data into National Medical Databases: Legitimate Practice or Data Protection Concern?
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Chapter 11
Emilio Mordini
Identity is important when it is weak. This apparent paradox is the core of the current debate on identity. Traditionally, verification of identity... Sample PDF
Biometrics, Human Body, and Medicine: A Controversial History
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Chapter 12
Kevin Warwick, Daniela Cerqui
In this chapter, we take a look at the realistic future possibility of thought communication— brain to machine and brain to brain. Technical details... Sample PDF
Prospects for Thought Communication: Brain to Machine and Brain to Brain
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