MLA
Nguyen, Tuyen Thanh, and Donald Elkin Schauder. "Understanding Citizens' E-Readiness as a Precondition to Building a Responsive E-Government: A Case Study of Vietnam1." Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes, edited by Susheel Chhabra and Muneesh Kumar, IGI Global, 2009, pp. 86-108. https://doi.org/10.4018/978-1-60566-240-4.ch006
APA
Nguyen, T. T. & Schauder, D. E. (2009). Understanding Citizens' E-Readiness as a Precondition to Building a Responsive E-Government: A Case Study of Vietnam1. In S. Chhabra & M. Kumar (Eds.), Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes (pp. 86-108). IGI Global. https://doi.org/10.4018/978-1-60566-240-4.ch006
Chicago
Nguyen, Tuyen Thanh, and Donald Elkin Schauder. "Understanding Citizens' E-Readiness as a Precondition to Building a Responsive E-Government: A Case Study of Vietnam1." In Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes, edited by Susheel Chhabra and Muneesh Kumar, 86-108. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-240-4.ch006
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