Usability, Sociability, and Accessibility of Web Portals
S. Ntoa (Institute of Computer Science, Foundation for Research and Technology – Hellas (FORTH), Greece) and G. Margetis (Foundation for Research and Technology – Hellas (FORTH), Greece)
Copyright: © 2007
The evaluation of a Web portal may apparently seem to increase the complexity of its design and development. However, an appropriately planned and systematically applied evaluation procedure can reduce the resources required in time and effort, and ensure user acceptance. This article discusses the systematic evaluation of a Web portal through various iterations, namely expert evaluation, user-based evaluation, online satisfaction questionnaires, and remote evaluation.