Usability Testing of an Education Management Information System: The Case of the University of Colima

Usability Testing of an Education Management Information System: The Case of the University of Colima

Pedro C. Santana (University of Colima, Mexico), Ana C. Ahumada (University of Colima, Mexico) and Martha A. Magaña (University of Colima, Mexico)
DOI: 10.4018/978-1-4666-4046-7.ch004
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Abstract

A usability study of the platform e-planea from the University of Colima in Mexico is presented. This system allows the gathering of relevant information regarding the institutional management indicators. The usability evaluation focuses on three modules of the platform: Annual Reports, Undergraduate Statistics and High School Statistics. The study consists of two evaluation phases: the first one used a heuristic evaluation, and the second one applied the System Usability Scale (SUS) and the Technology Acceptance Model (TAM). The results showed high user satisfaction.

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