Use of Decision Support Systems in Small Businesses

Use of Decision Support Systems in Small Businesses

Yangqing Duan (University of Luton, UK), Russell Kinman (University of Luton, UK) and Mark Xu (University of Portsmouth, UK)
DOI: 10.4018/978-1-930708-35-8.ch008
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Abstract

The research outlined in this chapter is concerned with current practice in relation to decision support systems (DSSs) in small businesses. The purpose of this research (based on a survey approach) was to identify managers’ needs for computer-based support, and to explore if and how computer-based DSS could be better developed and utilized to meet these needs. Factors that hamper the utilization of DSS in small firms are also discussed.

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