A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

Cristina Gena (Universita di Torino, Italy) and Liliana Arissono (Universita di Torino, Italy)
DOI: 10.4018/978-1-59140-842-0.ch007
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This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of usable Web sites, offering easy and efficient services to heterogeneous users, is a hot topic and a challenging issue for adaptive hypermedia and human-computer interaction. User-centered design promises to facilitate this task by guiding system designers in making decisions, which take the user’s needs in serious account. Within a recent project funded by the Italian Public Administration, we developed a prototype information system supporting the online search of data about water resources. As the system was targeted to different types of users, including generic citizens and specialized technicians, we adopted a user-centered approach to identify their information needs and interaction requirements. Moreover, we applied query analysis techniques to identify further information needs and speed up the data retrieval activity. In this chapter, we describe the requirements analysis, the system design, and its evaluation.

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Table of Contents
Chapter 1
Eshaa M. Alkhalifa
Cognitively informed systems as introduced by Alkhalifa (2005b) is a perspective that encourages system designers to consider the findings of... Sample PDF
Cognitively Informed Systems: Justifications and Foundations
Chapter 2
Colin Tattersall, Jocelyn Maderveld, Bert V.D. Berg, René van Es, José Janssen
Open and distance learning (ODL) gives learners freedom of time, place, and pace of study, putting learner self-direction centre stage. However... Sample PDF
Swarm-Based Wayfinding Support in Open and Distance Learning
Chapter 3
Teresa Chambel, Carmen Zahn, Matthias Finke
This chapter discusses how advanced digital video technologies, such as hypervideo, can be used to broaden the spectrum of meaningful learning... Sample PDF
Hypervideo and Cognition: Designing Video-Based Hypermedia for Individual Learning and Collaborative Knowledge Building
Chapter 4
Michael Verhaart, Kinshuk
Digital media elements, or digital assets, are used to illustrate things such as images, sounds, or events. As humans, we use many senses to assist... Sample PDF
Assisting Cognitive Recall and Contextual Reuse by Creating a Self-Describing, Shareable Multimedia Object
Chapter 5
Christof V. Tabachneck-Schijf Nimwegen
How can we design technology that suits human cognitive needs? In this chapter, we review research on the effects of externalizing information on... Sample PDF
Guidance in the Interface: Effects of Externalizing Information During Problem Solving
Chapter 6
Sébastien George
This chapter introduces context-aware computer-mediated communication for distance learning systems. It argues that linking deeply communication to... Sample PDF
Bridging the Gap between Human Communications and Distance-Learning Activities
Chapter 7
Alexei Tretiakov, Roland Kaschek
Web information systems (WIS) can be considered as media. These media implement a tool language that enables access to content. Accessing that... Sample PDF
Toward Noninvasive Adaptation of Metaphores in Content
Chapter 8
Cristina Gena, Liliana Arissono
This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of... Sample PDF
A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site
Chapter 9
Karen Lee
This chapter examines the design requirements of a social constructivist virtual learning environment. It uses the example of teaching expertise to... Sample PDF
From Engineer to Architecture? Designing for a Social Constructivist Environment
Chapter 10
Meurig Beynon, Chris Roe
The dominant emphasis in current e-learning practice is instructionist in character. This is surprising when we consider that the benefits of... Sample PDF
Enriching Computer Support for Constructionism
Chapter 11
Tasos Triantis
New applications in training and education are emerging daily trying to meet the requirements of distance learners. Network-based or World Wide Web... Sample PDF
An Architecture for Developing Multiagent Educational Applications for the Web
Chapter 12
Allison J. Morgan, Eileen M. Trauth
This chapter will encourage the consideration of the role of individual differences in determining Web behavior and performance, which could inform... Sample PDF
Impact of Individual Differences on Web Searching Performance: Issues for Design and the Digital Divide
Chapter 13
Chao-Lin Liu
This chapter purveys an account of Bayesian networks-related technologies for modeling students in intelligent tutoring systems. Uncertainty exists... Sample PDF
Using Bayesian Networks for Student Modeling
Chapter 14
June K. Hilton
Empirical data from a California secondary school was analyzed to determine the direct and indirect effects of technology on student science... Sample PDF
The Effect of Technology on Student Science Achievement
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