Using Causal Mapping to Support Information Systems Development: Some Considerations

Using Causal Mapping to Support Information Systems Development: Some Considerations

Fran Ackermann (Strathclyde Business School, UK) and Colin Eden (Strathclyde Business School, UK)
Copyright: © 2005 |Pages: 21
DOI: 10.4018/978-1-59140-396-8.ch011
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Identifying what different stakeholders in a business need from Information Systems development has always been seen as problematic. There are numerous cases of failure as projects run over time, over budget, and, most significantly, do not meet the needs of the user population. Whilst having a structured design process can go some way towards reducing the potential of failure, these methodologies do not attend sufficiently to clarifying and agreeing objectives or to considering the social and cultural elements inherent in the ownership and adoption of any new system. Instigating an effective, and structured, dialogue between users, developers and, when appropriate, sponsors, is therefore a critical consideration. Linking user needs, as they see them, to the language of IS developers and vice versa is crucial. Both parties need ownership. This chapter focuses upon the use of causal mapping, supported where appropriate by special software, that facilitates the development of a shared understanding (of both business needs and IT opportunities) and through this common platform enables a negotiated and agreed outcome. The nature of the outcome invites translation to structured design processes.

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Table of Contents
Chapter 1
V. K. Narayanan
In this chapter, I provide an historical overview of the use of causal mapping, and its migration from political science to organization theory, and... Sample PDF
Causal Mapping: An Historical Overview
Chapter 2
Deborah J. Armstrong
Causal mapping is a technique that can be used to represent cognition because it captures the structure of the causal assertions of an individual or... Sample PDF
Causal Mapping: A Discussion and Demonstration
Chapter 3
Gerard P. Hodgkinson, Gail P. Clarkson
In this chapter we review major developments that have occurred over the past 30 years or so in the philosophical underpinnings, elicitation... Sample PDF
What Have We Learned from Almost 30 Years of Research on Causal Mapping? Methodological Lessons and Choices for the Information Systems and Information Technology Communities
Chapter 4
Jana Diesner, Kathleen M. Carley
Texts can be coded and analyzed as networks of concepts often referred to as maps or semantic networks. In such networks, for many texts there are... Sample PDF
Revealing Social Structure from Texts: Meta-Matrix Text Analysis as a Novel Method for Network Text Analysis
Chapter 5
Rajendra P. Srivastava, Mari W. Buche, Tom L. Roberts
The purpose of this chapter is to demonstrate the use of the evidential reasoning approach under the Dempster-Shafer (D-S) theory of belief... Sample PDF
Belief Function Approach to Evidential Reasoning in Causal Maps
Chapter 6
Huy V. Vo, Marshall Scott Poole, James F. Courtney
Recently, capturing and evaluating group causal maps has come to attention of IS researchers (Tegarden and Sheetz, 2003; Lee, Courtney & O’Keefe... Sample PDF
An Empirical Comparison of Collective Causal Mapping Approaches
Chapter 7
Deborah J. Armstrong, V. K. Narayanan
In this chapter, we compare the findings from causal maps derived from semi-structured interviews with that obtained from survey respondents, using... Sample PDF
Expanding Horizons: Juxtaposing Causal Mapping and Survey Techniques
Chapter 8
Kay M. Nelson
Revealed causal mapping (RCM) represents one of the best ways to study a phenomenon in a discovery or evocative setting. The RCM method provides... Sample PDF
Reflections on the Interview Process in Evocative Settings
Chapter 9
David P. Tegarden, Linda F. Tegarden, Steven D. Sheetz
The cognitive diversity of top management teams has been shown to affect the performance of a firm. In some cases, cognitive diversity has been... Sample PDF
Using Causal Mapping to Uncover Cognitive Diversity within a Top Management Team
Chapter 10
Tor J. Larsen, Fred Niederman
This research project gathered data about the use of UML and object-oriented analysis and design as the approach to the development of information... Sample PDF
Causal Mapping for the Investigation of the Adoption of UML in Information Technology Project Development
Chapter 11
Fran Ackermann, Colin Eden
Identifying what different stakeholders in a business need from Information Systems development has always been seen as problematic. There are... Sample PDF
Using Causal Mapping to Support Information Systems Development: Some Considerations
Chapter 12
Douglas L. Micklich
The formulation and implementation of effective strategy at every level within an organization requires that those involved in the process have not... Sample PDF
Strategic Implications of Causal Mapping in Strategy Analysis and Formulation
Chapter 13
Luca Iandoli, Giuseppe Zollo
Knowledge management practices in software development and engineering have been focused mainly on knowledge sharing and maintenance whereas less... Sample PDF
Knowledge at Work in Software Development: A Cognitive Approach for Sharing Knowledge and Creating Decision Support for Life-Cycle Selection
Chapter 14
Robert F. Otondo
Comparing, contrasting, and collectivizing causal maps provides a useful way for extending representations of individual-level cognitions to an... Sample PDF
Object-Oriented Approaches to Causal Mapping: A Proposal
Chapter 15
V. K. Narayanan, Jiali Liao
Analysis of the behavior of casual maps is not as well developed as the analysis of their content and structure. In this chapter, we propose a set... Sample PDF
An Outline of Approaches to Analyzing the Behavior of Causal Maps
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