MLA
Cannoy, Sherrie D., and Lakshmi Iyer. "Using Hospital Web Sites to Enhance Communication." Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 1139-1145. https://doi.org/10.4018/978-1-59140-799-7.ch183
APA
Cannoy, S. D. & Iyer, L. (2006). Using Hospital Web Sites to Enhance Communication. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 1139-1145). IGI Global. https://doi.org/10.4018/978-1-59140-799-7.ch183
Chicago
Cannoy, Sherrie D., and Lakshmi Iyer. "Using Hospital Web Sites to Enhance Communication." In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., 1139-1145. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-799-7.ch183
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