Value, Satisfaction, and Effectiveness

Value, Satisfaction, and Effectiveness

Yair Levy (Nova Southeastern University, USA)
Copyright: © 2006 |Pages: 72
DOI: 10.4018/978-1-59140-726-3.ch003
OnDemand PDF Download:
$37.50

Abstract

In this chapter, a comprehensive review of the major literature streams is presented and serves as a foundation for this book. To identify the relevant theories of value, this chapter starts with a discussion of the value theory from the field of behavioral research psychology and explores its implications on research in the fields of education, marketing, and information systems (IS). Rokeach’s Value Survey (RVS) theory, List of Values (LOV) theory, and value of information systems are discussed as the theoretical foundation for this study of learners’ perceived value of e-learning systems. To identify the relevant theories for studying user satisfaction of information systems, this chapter provides a discussion of two valid theories of user satisfaction from the IS field. User Information Satisfaction (UIS) theory and End-User Computing Satisfaction (EUCS) theory are presented as the foundation for guiding the assessment measures related to learners’ perceived satisfaction with e-learning systems. In the pursuit of development of a sound instrument to assess learners’ perceived e-learning systems effectiveness, this chapter continues with a discussion of IS Effectiveness theory from the field of information systems. Technology mediated learning (TML) literature from IS and education is presented (e.g., Alavi, 1994; Alavi, Wheeler, & Valacich, 1995; Hiltz & Johnson, 1990; Hiltz & Wellman, 1997; Leidner & Jarvenpaa, 1993; Marks, 2000; Piccoli, Ahmad, & Ives, 2001; Webster & Hackley, 1997).

Complete Chapter List

Search this Book:
Reset
Dedication
Table of Contents
Preface
Yair Levy
Acknowledgments
Yair Levy
Chapter 1
Introduction  (pages 1-11)
Yair Levy
Many universities and private corporations are investing significant capital in e-learning systems. Full understanding of the factors contributing... Sample PDF
Introduction
$37.50
Chapter 2
Yair Levy
In three books on issues related to the construct of value, Rokeach (1969, 1973, 1979) contributed significantly to the overall understanding of... Sample PDF
Values, Beliefs Attitudes, and Behavior
$37.50
Chapter 3
Yair Levy
In this chapter, a comprehensive review of the major literature streams is presented and serves as a foundation for this book. To identify the... Sample PDF
Value, Satisfaction, and Effectiveness
$37.50
Chapter 4
Yair Levy
In this chapter, a general theoretical model is proposed that links learners’ satisfaction and learners’ value of e-learning systems in order to... Sample PDF
The General Conceptual Model
$37.50
Chapter 5
Yair Levy
This chapter provides the rationale of the first of three tools suggested in this book to assess value and satisfaction of e-learning systems in... Sample PDF
Value-Satisfaction Grid of E-Learning Systems
$37.50
Chapter 6
Yair Levy
The previous chapter provided a review of the first tool (Value-Satisfaction grid of e-learning systems) to assess the effectiveness of e-learning... Sample PDF
Learners' Value Index of Satisfaction (LeVIS)
$37.50
Chapter 7
Yair Levy
This chapter provides details on the case study that was conducted in order to validate the research model and framework proposed in Chapter IV.... Sample PDF
The Case Study: Methodology and Results
$37.50
Chapter 8
Discussion and Conclusion  (pages 207-231)
Yair Levy
This chapter provides a discussion of findings and a summary of the results of the case study conducted. The discussion also includes a section on... Sample PDF
Discussion and Conclusion
$37.50
Terms and Definitions
Appendices
About the Author