Value-Satisfaction Grid of E-Learning Systems

Value-Satisfaction Grid of E-Learning Systems

Yair Levy (Nova Southeastern University, USA)
Copyright: © 2006 |Pages: 7
DOI: 10.4018/978-1-59140-726-3.ch005
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Abstract

This chapter provides the rationale of the first of three tools suggested in this book to assess value and satisfaction of e-learning systems in order to provide an assessment of the effectiveness of such systems. The other two tools are presented in the following chapter. The first tool proposed by the conceptual model is the Value-Satisfaction grid which aggregates the learners’ value and satisfaction with e-learning systems in order to indicate the learners’ perceived effectiveness of e-learning systems. The Value-Satisfaction grid also helps indicate the action and improvement priorities that are needed for the characteristics and dimensions of an e-learning system under study. A proposed method of aggregation of learners’ perceived value of e-learning systems and satisfaction with e-learning systems to construct the Value-Satisfaction grid and the two tools presented in the following chapter is also presented in this chapter. The understanding of the Value-Satisfaction grid provides the first building block toward a complete set of assessment tools of learners’ perceived effectiveness of e-learning systems. The development of this set of tools is a significant achievement as scholars have suggested that prior research in technology mediated learning (TML) lacked the overall system approach and concentrated only on one or two dimensions at a time (Alavi & Leidner, 2001a, p. 9).

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Dedication
Table of Contents
Preface
Yair Levy
Acknowledgments
Yair Levy
Chapter 1
Introduction  (pages 1-11)
Yair Levy
Many universities and private corporations are investing significant capital in e-learning systems. Full understanding of the factors contributing... Sample PDF
Introduction
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Chapter 2
Yair Levy
In three books on issues related to the construct of value, Rokeach (1969, 1973, 1979) contributed significantly to the overall understanding of... Sample PDF
Values, Beliefs Attitudes, and Behavior
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Chapter 3
Yair Levy
In this chapter, a comprehensive review of the major literature streams is presented and serves as a foundation for this book. To identify the... Sample PDF
Value, Satisfaction, and Effectiveness
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Chapter 4
Yair Levy
In this chapter, a general theoretical model is proposed that links learners’ satisfaction and learners’ value of e-learning systems in order to... Sample PDF
The General Conceptual Model
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Chapter 5
Yair Levy
This chapter provides the rationale of the first of three tools suggested in this book to assess value and satisfaction of e-learning systems in... Sample PDF
Value-Satisfaction Grid of E-Learning Systems
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Chapter 6
Yair Levy
The previous chapter provided a review of the first tool (Value-Satisfaction grid of e-learning systems) to assess the effectiveness of e-learning... Sample PDF
Learners' Value Index of Satisfaction (LeVIS)
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Chapter 7
Yair Levy
This chapter provides details on the case study that was conducted in order to validate the research model and framework proposed in Chapter IV.... Sample PDF
The Case Study: Methodology and Results
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Chapter 8
Discussion and Conclusion  (pages 207-231)
Yair Levy
This chapter provides a discussion of findings and a summary of the results of the case study conducted. The discussion also includes a section on... Sample PDF
Discussion and Conclusion
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Terms and Definitions
Appendices
About the Author