MLA
Dunckley, Patrice, and Suzanne Roff-Wexler. "Valuing a Multiplicity of Views: How to Tap Informal Networks to See the (W)hole." Building Organizational Memories: Will You Know What You Knew?, edited by John P. Girard, IGI Global, 2009, pp. 70-80. https://doi.org/10.4018/978-1-59904-540-5.ch006
APA
Dunckley, P. & Roff-Wexler, S. (2009). Valuing a Multiplicity of Views: How to Tap Informal Networks to See the (W)hole. In J. Girard (Ed.), Building Organizational Memories: Will You Know What You Knew? (pp. 70-80). IGI Global. https://doi.org/10.4018/978-1-59904-540-5.ch006
Chicago
Dunckley, Patrice, and Suzanne Roff-Wexler. "Valuing a Multiplicity of Views: How to Tap Informal Networks to See the (W)hole." In Building Organizational Memories: Will You Know What You Knew?, edited by John P. Girard, 70-80. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-59904-540-5.ch006
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