Virtual Transactional and Relational Exchanges: The Enabling Effects of Information Technology
Andrew Gaudes (University of Manitoba, Winnipeg, Canada) and Mary Brabston (University of Manitoba, Winnipeg, Canada)
Copyright: © 2002
The transactional and relational components of virtual organizing are evaluated and compared against the transactional and relational exchange-enabling characteristics of various forms of information technology. The findings suggest that further examination of this linkage in relation to organizational performance outcomes would be beneficial.