Warranting High Perceived Quality of Experience (PQoE) in Pervasive Interactive Multimedia Systems

Abstract

This chapter presents an overview of diverse ethnographic praxis intended to know users and understand how the usage scenarios can influence the quality of their experiences when interacting with pervasive communication systems. Data gathering and evaluation techniques from users’ perspective, future interfaces, and applications for pervasive interactive multimedia systems (an evolved state of mobile and pervasive iTV) are discussed. This chapter also focuses on well established ethnomethodologies that study users and their context in field living labs, cultural probes, focus groups, and on-the-field enactments, integrated within the participatory design process to create future scenarios and applications for pervasive interactive multimedia systems.