Westchester County Case Study

Westchester County Case Study

Norman Jacknis (Westchester County, New York, USA) and Scott Erik Fernqvist (Westchester County, New York, USA)
Copyright: © 2007 |Pages: 20
DOI: 10.4018/978-1-59904-177-3.ch002
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Abstract

Prior to 1998, Westchester County (New York) outsourced vital IT functions, lacked a signi?cant Web presence, and relied on outdated and inconsistent technology which played a peripheral role in government operations. Its economic growth was stagnating in a changing economy. This changed with the arrival of a new County Executive, Andrew J. Spano, and the county’s ?rst Chief Information Of?cer, Norman Jacknis. Now, the new Department of Information Technology, with a more modern technology foundation and approach, plays a central role in both government operations and the county government’s vision of how it can serve Westchester’s residents.

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