Westchester County Case Study

Abstract

Prior to 1998, Westchester County (New York) outsourced vital IT functions, lacked a signi?cant Web presence, and relied on outdated and inconsistent technology which played a peripheral role in government operations. Its economic growth was stagnating in a changing economy. This changed with the arrival of a new County Executive, Andrew J. Spano, and the county’s ?rst Chief Information Of?cer, Norman Jacknis. Now, the new Department of Information Technology, with a more modern technology foundation and approach, plays a central role in both government operations and the county government’s vision of how it can serve Westchester’s residents.