MLA
Scavo, Carmine, and Jody Baumgartner. "World Wide Web Site Design and Use in U S Local Government Public Management." Modern Public Information Technology Systems: Issues and Challenges, edited by G. David Garson, IGI Global, 2007, pp. 337-364. https://doi.org/10.4018/978-1-59904-051-6.ch017
APA
Scavo, C. & Baumgartner, J. (2007). World Wide Web Site Design and Use in U S Local Government Public Management. In G. Garson (Ed.), Modern Public Information Technology Systems: Issues and Challenges (pp. 337-364). IGI Global. https://doi.org/10.4018/978-1-59904-051-6.ch017
Chicago
Scavo, Carmine, and Jody Baumgartner. "World Wide Web Site Design and Use in U S Local Government Public Management." In Modern Public Information Technology Systems: Issues and Challenges, edited by G. David Garson, 337-364. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-051-6.ch017
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