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What is Business Utility

Handbook of Research on Telecommunications Planning and Management for Business
It is the overall utility of the under investigation business activity for the company. It contains both quantitative and qualitative factors.
Published in Chapter:
Telecommunication Investments Analysis: A Multi-Criteria Model
Georgios N. Angelou (University of Macedonia, Greece) and Anastasios A. Economides (University of Macedonia, Greece)
DOI: 10.4018/978-1-60566-194-0.ch026
Abstract
Recognizing the inadequacy of traditional quantitative cost-benefits analysis for evaluating telecommunications investments, researchers suggest real options (ROs) for controlling and valuating telecommunications business activities. However, ROs are based on the concept to delay investment for collecting more information and learning more about business conditions and during this delay another competitor may act gaining significant competition advantage. In addition, RO models are strictly quantitative and very often telecommunications investments may contain qualitative factors, which cannot be quantified in monetary terms. In addition, ROs analysis results in some factors that can be treated more efficiently when taken qualitatively. This work deals with quantitative and qualitative analysis and integrates ROs and Analytic Hierarchy Process (AHP) into a common decision analysis framework providing a multicriteria model, for analyzing telecommunication investments in the deregulated business field.
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