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What is Channel Conflict

Chapter 608
Encyclopedia of Information Science and Technology, Second Edition
Situation in which an e-channel creates a conflict with existing channels because of real or perceived damage from inter-channel competition.
Published in Chapter:
Triangular Strategic Analysis for Hybrid E-Retailers
In Lee (Western Illinois University, USA)
Copyright: © 2009 |Pages: 7
DOI: 10.4018/978-1-60566-026-4.ch608
Abstract
Based on a number of e-channel case studies and strategic management theories, this short article presents (1) an overview of a triangular strategic analysis and (2) an example application of the triangular strategic analysis with an Office Depot case study. Data on the Office Depot’s e-channel strategy and implementation were collected through secondary sources such as trade journals and Office Depot’s official publications. The triangular strategic analysis consists of (1) competitive forces analysis, (2) resource base analysis, and (3) critical success factor analysis
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Chapter 4
Can Multiple Channels Coexist?: The Case of the Indian FMCG Sector
A situation in which channel partner feels that another channel partner is involved in a behaviour which prevents the former from achieving their goal.
Published in Chapter: Can Multiple Channels Coexist?: The Case of the Indian FMCG Sector; From: Multidisciplinary Perspectives Towards Building a Digitally Competent Society
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Chapter 7
The Bonduelle Group's Distribution Strategy: Adding a Branded Retail Store?
Any dispute, difference or discord arising between two or more channel partners, where one partner’s activities or operations affect the business of the other channel partner.
Published in Chapter: The Bonduelle Group's Distribution Strategy: Adding a Branded Retail Store?; From: Cases on Digital Strategies and Management Issues in Modern Organizations
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Chapter 4
Prices on the Internet
When a seller is present in multiple distribution channels, it needs to coordinate seamlessly across channels regarding store policies and prices.
Published in Chapter: Prices on the Internet; From: Encyclopedia of E-Business Development and Management in the Global Economy
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