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What is Compensations

Chapter 59
Encyclopedia of Internet Technologies and Applications
The possible actions (such as payments or forfeiture of a fee) against a service provider that fails to meet the level of service defined in the SLA.
Published in Chapter:
Quality of Service and Service Level Agreements
Christos Bouras (Research Academic Computer Technology Institute and University of Patras, Greece), Apostolos Gkamas (Research Academic Computer Technology Institute and University of Patras, Greece), Dimitris Primpas (Research Academic Computer Technology Institute and University of Patras, Greece), and Kostas Stamos (Research Academic Computer Technology Institute and University of Patras, Greece)
Copyright: © 2008 |Pages: 7
DOI: 10.4018/978-1-59140-993-9.ch059
Abstract
In order for advanced applications in modern computer networks to function satisfactorily, there is often the need for a guaranteed network performance and guaranteed values for several network parameters. When the provisioning and usage of network services is agreed, relevant specifications for the level of the services are also defined.
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