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What is Customization

Encyclopedia of Information Science and Technology, Third Edition
The individualizing of information based on user preferences.
Published in Chapter:
Living in Exponential Times and the Personalization of Our Data Streams
Debbie Samuels-Peretz (Wheelock College, USA)
Copyright: © 2015 |Pages: 12
DOI: 10.4018/978-1-4666-5888-2.ch232
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Solutions for Integrated Systems
Adaptation of the offer to a customer's individual requirements.
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Context-Awareness in Mobile Tourist Guides
Refers to the exploitation of context factors in order to adapt an application to the current situation of an user.
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VLE Meets VW
The process of tailoring or changing the content, environment, or the surroundings according to the specific needs and preferences of a unique user. Customization of services or products are notoriously of an elevated value as the user is given the feeling of being given special or preferential treatment thereby being more effective and useful (Montebello, 2018a).
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Innovation in Experiential Services: Trends and Challenges
Process of make or build according to individual specifications or preferences.
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Digitization and Consumerization of Identity, Culture, and Power among Gen Mobinets in South Africa
In this chapter this refers to a practice in which different aspects of youths’ lives – e.g., their cultures, identities, lifestyles, fashion and entertainment – become objects of targeted advertizing as determined by youths’ virtual habits or footprints in given mobile social networks (MoSoNets) such as MXit and MYMsta.
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The Evolution of Intermediaries in E-Commerce
A process of creating or modifying a product or service according to individual or personal specifications or preferences.
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Enterprise Systems in Small and Medium-Sized Enterprises
Altering a system’s software code to include functionality specifically wanted by an organization, although not originally included in the package itself.
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Consumer Information Systems as Services: A Case Study of the IPTV Providers
The act of modifying an artifact or system to meet the requirements of the individual. Modifying consumer information systems allows the consumer to pick and choose software based on their hedonic utility of the use of this material.
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Making Exergames Appealing: An Assessment of Commercial Exergames
Can “gameplay” aspects be altered and reorganized to suit the player’s preferences (e.g. customized avatars, combination of exercises)?
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Software Agents in E-Commerce Systems
The adjustment of products or services to individual needs. Basic characteristics are implemented in the product or service and may be controlled by parameters.
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The Digital Payment Service Automation Attributes Model: Empirical Evidence of Railway Public Transport
An ability of a business provider company to provide services or products that are appropriate and can meet the diverse needs of customers, which are unique and giving personalized experience for customers.
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Artificial Intelligence Effectiveness in Customer Experience at Retail
Organization capacity to give tailored products (goods, services, ideas, experiences, information) to satisfy the needs and preferences of an individual customer.
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Directed Basic Research in Enterprise Resource Planning (ERP)
Customization is the core process for adjusting the software to fit the organization.
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Enterprise Resource Systems Software Implementation
Customization refers to modifications to the original software that is typically not supported by the software vendor and those needed by the customer because of their unique business processes.
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Personalization Technologies in Cyberspace
It is a user-driven process, and Web sites provide an array of choices for the users to modify a Web site’s look and feel.
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Software Process Asset Libraries Using Knowledge Repositories
to support the flow of information in a company by storing information about knowledge sources, like a “yellow pages” of in-house expertise.
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E-Government and ERP: Challenges and Strategies
In an attempt to deal with the potential problems presented by existing information systems, there is a shift towards the implementation of ERP packages. Generally it is felt that ERP packages are most successfully implemented when the standard model is adopted. Yet, despite this, customisation activity still occurs reportedly due to misalignment of the functionality of the package and the requirements of those in the implementing organisation. In such a situation the first thought that comes to a layman’s mind is to modify the software to provide the necessary report or layout. Most ERP products are generic. Hence, some customisation is needed to suit the company’s needs. But optimal customisation in most cases is subjective with no definite rules as end-users are not always technically equipped to understand the far-reaching implications of the changes that they are demanding. There is always a risk of destabilising the core application. Customisation can make or break the implementation of an ERP. It is therefore necessary to strike the right balance.
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