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What is Emotional Intelligence

Chapter 5
Handbook of Research on Managerial Practices and Disruptive Innovation in Asia
It is the ability of a person to perceive, understand, regulate and manage one’s own and others’ emotions.
Published in Chapter:
Disruption in HR Through Inclusive Emotional Culture: Key to Sustainable Growth in Indian Businesses
Nitu Ghosh (REVA University, India)
Copyright: © 2020 |Pages: 21
DOI: 10.4018/978-1-7998-0357-7.ch005
Abstract
Diversity in workforce has demanded the need to develop inclusive culture that suffices the needs, interests, and emotions of all equally. High-performing organizations have incorporated emotions in their mission, creating an emotional culture that accentuates emotional intelligence of their talent force rather than suppression of emotions. The chapter explains how and why organizational cultures are transforming into inclusive emotional cultures. Through an analysis of cases of Indian multinationals, the antecedents and outcomes of Inclusive emotional culture is described through Inclusive Emotional Culture Framework model. Views of HR managers are expressed through content analysis qualitative technique. The chapter provides a key to sustainable development of Indian businesses amidst the doldrums of global business environment through inclusive emotional culture integrating values of long-term sustenance and development.
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Chapter 4
“But We've Got No Power”: The Leadership Role of the Program Director
The capacity of individuals to understand both their own feelings and reactions to circumstances and also the feelings and reactions of others. Emotional intelligence is fundamental to empathy and to interpersonal skills.
Published in Chapter: “But We've Got No Power”: The Leadership Role of the Program Director; From: Encyclopedia of Strategic Leadership and Management
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Chapter 17
Emotion in the Turing Test: A Downward Trend for Machines in Recent Loebner Prizes
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Chapter 5
Key Ingredients for Fostering Emotional Intelligence in Children
The ability to be cognizant of, control, and express one's emotions, and to manage interpersonal relationships judiciously and empathically.
Published in Chapter: Key Ingredients for Fostering Emotional Intelligence in Children; From: Exploring Best Child Development Practices in Contemporary Society
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Chapter 1
Multiculturalism in the Workplace: Leading With Emotional Intelligence at Every Level
The ability to identify and understand one’s emotions, the emotions of others’, and to use that ability to manage relationships.
Published in Chapter: Multiculturalism in the Workplace: Leading With Emotional Intelligence at Every Level; From: Global Citizenship and Its Impact on Multiculturalism in the Workplace
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Chapter 9
Study of Students Emotional Intelligence Influencing Factor of Their Readiness for Online Learning: An Empirical Investigation
EI can be defined as the ability of an individual to understand and manage his emotions or feelings which helps in accomplishment of goals. It includes the regulation on one’s own emotions.
Published in Chapter: Study of Students Emotional Intelligence Influencing Factor of Their Readiness for Online Learning: An Empirical Investigation; From: Technology-Driven E-Learning Pedagogy Through Emotional Intelligence
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Chapter 10
Nurturing Spiritual Intelligence in the Classroom
Emotional intelligence is also known as the emotional quotient (EQ). It is the ability to recognize and manage one’s own emotions, adapt to the environment, and empathize with others. It consists of five major components: self-awareness, self-regulation, motivation, empathy, social skills.
Published in Chapter: Nurturing Spiritual Intelligence in the Classroom; From: Leading Schools With Social, Emotional, and Academic Development (SEAD)
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Chapter 57
Addressing Emotions within E-Learning Systems
Emotional intelligence is the underlying general competence that comprises a variety of emotional skills. Such skills vary according to the different models of emotional intelligence proposed.
Published in Chapter: Addressing Emotions within E-Learning Systems; From: Handbook of Research on Instructional Systems and Technology
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Chapter 17
Emotional Intelligence: Preparing and Retaining Our Most Gifted Educators
Emotional intelligence refers to skills in recognizing, managing, communicating, and understanding one’s own emotions, as well as the emotions of others.
Published in Chapter: Emotional Intelligence: Preparing and Retaining Our Most Gifted Educators; From: Identifying, Describing, and Developing Teachers Who Are Gifted and Talented
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Chapter 55
The Influence of Emotions in Making Hard Decisions in Organizational Contexts
This is a kind of intelligence purportedly comprised of five basic qualities: the ability to recognize one’s own emotions, competency to manage these emotions, self-motivation, accurate recognition of emotions in others, and capacity to handle relationships.
Published in Chapter: The Influence of Emotions in Making Hard Decisions in Organizational Contexts; From: Encyclopedia of Decision Making and Decision Support Technologies
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Chapter 10
Professional Collaboration in Teams
The ability to recognize and manage emotions properly.
Published in Chapter: Professional Collaboration in Teams; From: Policies, Protocols, and Standards for Professionalism in a Diverse Work Environment
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Chapter 26
Staff Turnover at the Crossboarder Hotel Company: A Strategic-Longitudinal Investigation, Part A
Describes the mental ability an individual possesses enabling him or her to be sensitive and understanding to the emotions of others, as well as to manage his or her own emotions and impulses.
Published in Chapter: Staff Turnover at the Crossboarder Hotel Company: A Strategic-Longitudinal Investigation, Part A; From: Handbook of Research on Global Hospitality and Tourism Management
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Chapter 11
The Importance of Leadership, Corporate Climate, Use of Resources, and Strategic Planning in Family Business
The ability that allows us to identify, understand, and manage emotions properly so that relationships with others are facilitated.
Published in Chapter: The Importance of Leadership, Corporate Climate, Use of Resources, and Strategic Planning in Family Business; From: Handbook of Research on Entrepreneurial Leadership and Competitive Strategy in Family Business
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Chapter 4
Overcoming Barriers
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Overcoming Barriers; From: Hispanic Women/Latina Leaders Overcoming Barriers in Higher Education
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Chapter 5
The Role of Emotional Intelligence in the Culture-Entrepreneurship Fit Perspective
Capacity of individuals to recognize their own, and other people’s emotions, and use this understanding to guide behaviors.
Published in Chapter: The Role of Emotional Intelligence in the Culture-Entrepreneurship Fit Perspective; From: Cultural Factors and Performance in 21st Century Businesses
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Chapter 10
ChatGPT and the Education System: Challenges and Risks in Teaching Learning Systems
The ability to recognize, understand, manage, and effectively navigate one's own emotions and the emotions of others.
Published in Chapter: ChatGPT and the Education System: Challenges and Risks in Teaching Learning Systems; From: Creative AI Tools and Ethical Implications in Teaching and Learning
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Chapter 61
Age, Race and Gender Issues Related to On-line Learning
The awareness of and ability to manage one’s emotions in a healthy and productive manner.
Published in Chapter: Age, Race and Gender Issues Related to On-line Learning; From: Encyclopedia of Information Communication Technologies and Adult Education Integration
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Chapter 22
How Active Learning Can Make a Difference
Refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
Published in Chapter: How Active Learning Can Make a Difference; From: Handbook of Research on Enhancing Innovation in Higher Education Institutions
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Chapter 9
Leaders and Followers: The Leadership Style Perceived in Modern Organizations
Is the ability to manage their own emotions and the emotions of others in order to achieve the proposed objectives.
Published in Chapter: Leaders and Followers: The Leadership Style Perceived in Modern Organizations; From: Handbook of Research on Information Architecture and Management in Modern Organizations
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Chapter 3
Business Competencies Within Unstable Business Environments
An ability of individuals to use their emotions to adapt to changes in the external environment or to achieve goals
Published in Chapter: Business Competencies Within Unstable Business Environments; From: Developing Entrepreneurial Competencies for Start-Ups and Small Business
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Chapter 10
Beyond Digital Tools: A Transdisciplinary Approach to Healthcare
It is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Beyond Digital Tools: A Transdisciplinary Approach to Healthcare; From: Handbook of Research on Transdisciplinary Knowledge Generation
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Chapter 3
Emotional Intelligence Model for Managers in Turkish Banking Sector and an Application
Emotional Intelligence is a skill of perceiving, understanding, using and regulating own and others’ emotions so as to develop personal and social relations; moreover, overcoming problems.
Published in Chapter: Emotional Intelligence Model for Managers in Turkish Banking Sector and an Application; From: Handbook of Research on Strategic Developments and Regulatory Practice in Global Finance
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Chapter 6
Tailored Leadership as a Post-COVID-19 Opportunity for Enhanced Performance
The ability to be aware of and manage one’s own emotions and the emotions of others.
Published in Chapter: Tailored Leadership as a Post-COVID-19 Opportunity for Enhanced Performance; From: Business Models to Promote Technology, Culture, and Leadership in Post-COVID-19 Organizations
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Chapter 530
The Role of Human Factors in Web Personalization Environments
It describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups.
Published in Chapter: The Role of Human Factors in Web Personalization Environments; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 10
Emotional Intelligence and Job Stress
The ability to recognize one’s emotions/feelings and the emotions/feelings of others.
Published in Chapter: Emotional Intelligence and Job Stress; From: Handbook of Research on Human Factors in Contemporary Workforce Development
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Chapter 12
How Emotional Intelligence and Consciousness (Mindfulness) in Education Can Provide a New Character and Orientation to the Nation
The ability of man to monitor his own feelings and those of others, to distinguish them and use them to guide his actions and thoughts.
Published in Chapter: How Emotional Intelligence and Consciousness (Mindfulness) in Education Can Provide a New Character and Orientation to the Nation; From: Handbook of Research on Future Policies and Strategies for Nation Branding
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Chapter 155
Emotional Intelligence and Customer Satisfaction of Online Health Information
The ability to understand and manage emotions of the client and can make the difference in whether the customer decides to come back to the online health services.
Published in Chapter: Emotional Intelligence and Customer Satisfaction of Online Health Information; From: Encyclopedia of Organizational Knowledge, Administration, and Technology
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Chapter 2
Executive Function Coaching in Higher Education
The ability to control and express one’s emotions and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Executive Function Coaching in Higher Education; From: Advancing Student Employability Through Higher Education
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Chapter 17
Leading Innovation to Endure COVID-19
An ability to manage one's emotion and the emotions of subordinates using effective communication skills and social intelligence in managing business relationships.
Published in Chapter: Leading Innovation to Endure COVID-19; From: Handbook of Research on Strategies and Interventions to Mitigate COVID-19 Impact on SMEs
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Chapter 6
Emotional Intelligence and Empathic Linguistic Power in Times of Crisis
The ability to understand, internalize, process and regulate emotions to be able to adapt to ever-changing circumstances.
Published in Chapter: Emotional Intelligence and Empathic Linguistic Power in Times of Crisis; From: Rhetoric and Sociolinguistics in Times of Global Crisis
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Chapter 11
Social and Emotional Learning (SEL) Assessment in After-School Care: How Accessible Evaluation Can Lead to Widespread Quality Implementation
Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Published in Chapter: Social and Emotional Learning (SEL) Assessment in After-School Care: How Accessible Evaluation Can Lead to Widespread Quality Implementation; From: Leading Schools With Social, Emotional, and Academic Development (SEAD)
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Chapter 6
Emotion Regulation at Work: Employee and Leader Perspectives
The ability to understand, manage emotions and show empathy to others.
Published in Chapter: Emotion Regulation at Work: Employee and Leader Perspectives; From: Advancing Interpersonal Emotion Regulation and Social Regulation
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Chapter 5
Teaching Communication Skills to Foster Social-Emotional Learning
The ability to understand and manage one’s emotions in ways that are positive to relieve stress, to show empathy toward others, and to communicate effectively.
Published in Chapter: Teaching Communication Skills to Foster Social-Emotional Learning; From: Aligning Social-Emotional and 21st Century Learning in the Classroom: Emerging Research and Opportunities
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Chapter 9
Shake It Off: Emotional Keys for a Successful Performance in the Clinical Environment
The ability to understand and manage one's own emotions and effectively handle interpersonal relationships.
Published in Chapter: Shake It Off: Emotional Keys for a Successful Performance in the Clinical Environment; From: The Lifelong Learning Journey of Health Professionals: Continuing Education and Professional Development
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Chapter 4
Global Leadership Competencies and Orientations: Theory, Practice, and Future Implications
This refers to the ability to understand and manage personal emotions and that of others effectively.
Published in Chapter: Global Leadership Competencies and Orientations: Theory, Practice, and Future Implications; From: Contemporary Multicultural Orientations and Practices for Global Leadership
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Chapter 13
Re-Designing the Architecture Curriculum Through the Lens of Graduate Capabilities
The ability to be aware and manage emotion of the self, and to be aware of emotions of others and how they can be reasoned to guide one’s decision making, in managing relationships and in pursuing goals.
Published in Chapter: Re-Designing the Architecture Curriculum Through the Lens of Graduate Capabilities; From: Preparing 21st Century Teachers for Teach Less, Learn More (TLLM) Pedagogies
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Chapter 4
Program Directors as Collegial Academic Leaders
The capacity of individuals to understand both their own feelings and reactions to circumstances and the feelings and reactions of others. Emotional intelligence is fundamental to empathy and to interpersonal skills.
Published in Chapter: Program Directors as Collegial Academic Leaders; From: Handbook of Research on Educational Leadership and Research Methodology
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Chapter 2
Trends in Management of TI Projects and CEO Competence
The ability to properly manage emotions, both their own and others.
Published in Chapter: Trends in Management of TI Projects and CEO Competence; From: Handbook of Research on Project Management Strategies and Tools for Organizational Success
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Chapter 13
Emotional Intelligence and Transformational Leadership: Essential Tools to Prevent Corruption in Organizations
A person's ability to recognize, understand, and manage their own emotions, as well as to recognize, understand, and respond appropriately to the emotions of others.
Published in Chapter: Emotional Intelligence and Transformational Leadership: Essential Tools to Prevent Corruption in Organizations; From: Management Strategies and Tools for Addressing Corruption in Public and Private Organizations
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Chapter 1
Launching Diversity-Intelligent Strategies in Organizations: A Leadership Development Perspective
The ability to recognize the meaning of emotions and their relationships, and to reason and solve problems on the basis of them and consists of three mental processes: appraising and expressing emotions in the self and others, regulating emotion in the self and others, and using emotions in adaptive ways.
Published in Chapter: Launching Diversity-Intelligent Strategies in Organizations: A Leadership Development Perspective; From: Implementation Strategies for Improving Diversity in Organizations
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Chapter 3
Navigating Moral Reasoning in Mediation
The ability to read people and understand their emotions, and how well you can recognize and respond to feelings and emotions.
Published in Chapter: Navigating Moral Reasoning in Mediation; From: Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations
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Chapter 8
Online Teaching and Learning in Higher Education Settings: Focus on Team Effectiveness
Consist of four clusters of important competencies - self-awareness, self-management, social awareness, and relationship management ( Goleman, 1995 ).
Published in Chapter: Online Teaching and Learning in Higher Education Settings: Focus on Team Effectiveness; From: Enriching Collaboration and Communication in Online Learning Communities
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Chapter 9
Teaching for Wisdom in a Changing Educational Landscape: A Learning Ecosystem Approach
Emotional intelligence is the ability to understand and manage one's own emotions and build and maintain positive relationships with others.
Published in Chapter: Teaching for Wisdom in a Changing Educational Landscape: A Learning Ecosystem Approach; From: Preparing Students for the Future Educational Paradigm
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Chapter 1
Artificial Intelligence, Human Intelligence, and Orientism Management Framework: A Way to Improve Managerial Mindset and Manage Emergency
Personal emotional intelligence is the ability to manage oneself, own inner environment, autonomy, self-critique, assumption of responsibility (internal ecology); social emotional intelligence is the ability to manage relationships, the external social environment (external ecology).
Published in Chapter: Artificial Intelligence, Human Intelligence, and Orientism Management Framework: A Way to Improve Managerial Mindset and Manage Emergency; From: Computational Thinking for Problem Solving and Managerial Mindset Training
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Chapter 23
Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process
Emotional Intelligence is a skill of perceiving, understanding, using and regulating own and others’ emotions so as to develop personal and social relations; moreover, overcoming problems.
Published in Chapter: Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process; From: Handbook of Research on Behavioral Finance and Investment Strategies: Decision Making in the Financial Industry
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Chapter 2
Communicating a Professional Image
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Communicating a Professional Image; From: Policies, Protocols, and Standards for Professionalism in a Diverse Work Environment
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Chapter 18
Futuristic Chatbots: Expectations and Directions for Accomplishment
Emotional intelligence pertains to the capacity to identify, comprehend, and regulate one's own emotions as well as the emotions of others. It enhances effective communication, empathy, and interpersonal skills, promoting healthier social connections.
Published in Chapter: Futuristic Chatbots: Expectations and Directions for Accomplishment; From: Design and Development of Emerging Chatbot Technology
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Chapter 4
Integrating Social Emotional Learning Into the Formative Development of Educator Dispositions
Interpersonal and intrapersonal skills that are the foundation of social emotional learning.
Published in Chapter: Integrating Social Emotional Learning Into the Formative Development of Educator Dispositions; From: Dispositional Development and Assessment in Teacher Preparation Programs
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Chapter 17
Emotional Self-Awareness, Self-Care, and Occupational Stress in Mental Health Professionals
A person’s ability to perceive, understand, regulate, and express their own emotional states as well as those of others.
Published in Chapter: Emotional Self-Awareness, Self-Care, and Occupational Stress in Mental Health Professionals; From: Handbook of Research on Dissecting and Dismantling Occupational Stress in Modern Organizations
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Chapter 1
Silent Struggles of D/deaf Youth
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Silent Struggles of D/deaf Youth; From: Handbook of Research on Bullying in Media and Beyond
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Chapter 10
Measuring Emotions and Empathy in Educational Leadership
Emotional intelligence (sometimes referred to as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Published in Chapter: Measuring Emotions and Empathy in Educational Leadership; From: Handbook of Research on Educational Leadership and Research Methodology
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Chapter 22
Interpersonal Communication Application to Leadership
Emotional intelligence (e.g. EI) is the ability to comprehend one’s own emotions and the emotions of another. For this chapter, emotional intelligence acts as a discriminate guide that allows leaders to use of information to be facilitated through thinking, behavior, development, and decision making. It involves a sense of self-consciousness and emotion awareness that allows one to tap into their own emotions and the emotions of others.
Published in Chapter: Interpersonal Communication Application to Leadership; From: Encyclopedia of Strategic Leadership and Management
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Chapter 12
Leaning In With Empathy: Leading Through a Global Pandemic
The ability to recognize, understand, and manage personal emotions while recognizing, understanding, and influencing the emotions of others.
Published in Chapter: Leaning In With Empathy: Leading Through a Global Pandemic; From: Achieving Equity in Higher Education Using Empathy as a Guiding Principle
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Chapter 9
Words Out of Feelings: Global Competence and Emotional Intelligence in a Virtual Exchange Program
The ability to recognize the meanings of emotions and their relationships, helping with problem-solving.
Published in Chapter: Words Out of Feelings: Global Competence and Emotional Intelligence in a Virtual Exchange Program; From: Telecollaboration Applications in Foreign Language Classrooms
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Chapter 2
Emotional Aspects of Leadership in the Modern Workplace
The capacity that leaders and subordinates demonstrate when they recognize their own and other people's emotions, when they discriminate between different feelings and label them appropriately, and when they use information relating to emotions in order to guide their own and other’s thinking and behavior.
Published in Chapter: Emotional Aspects of Leadership in the Modern Workplace; From: Handbook of Research on Human Factors in Contemporary Workforce Development
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Chapter 9
Social Emotional Learning in STEM Higher Education
This is the ability to discern and regulate one’s emotions and make an impact on others.
Published in Chapter: Social Emotional Learning in STEM Higher Education; From: Exploring Social Emotional Learning in Diverse Academic Settings
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Chapter 6
Leaders' Behavior in Association with Job Satisfaction and Organizational Commitment
Emotional intelligence is applicable for every human interaction. This is a term for the ability of individuals, for identify and manage their own emotions and the emotions of others. This is also the ability for individuals’ thinking and behavior. It is also the ability to understand what motivates others and to build stronger bonds with others. Those with higher emotional intelligence are better leaders.
Published in Chapter: Leaders' Behavior in Association with Job Satisfaction and Organizational Commitment; From: Handbook of Research on Managerial Solutions in Non-Profit Organizations
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Chapter 15
Digital Entrepreneurship and Personal Resilience on New Business Models in the 21st Century
Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Published in Chapter: Digital Entrepreneurship and Personal Resilience on New Business Models in the 21st Century; From: Handbook of Research on Entrepreneurship and Organizational Resilience During Unprecedented Times
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Chapter 3
CHEERleadership: Culturally Competent, Holistic, Equity-Minded, Empathetic, and Responsive School Leadership
The capacity to be aware of, control, and express one’s emotions, to handle interpersonal relationships judiciously, and to be empathetic.
Published in Chapter: CHEERleadership: Culturally Competent, Holistic, Equity-Minded, Empathetic, and Responsive School Leadership; From: Culturally Responsive Leadership for Social Justice and Academic Equity for All
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Chapter 11
Out of Trauma Comes Strength: The Trauma-Informed Positive Education (TIPE) Model
The ability to manage our feelings and emotions in ourselves and through our relationships with others.
Published in Chapter: Out of Trauma Comes Strength: The Trauma-Informed Positive Education (TIPE) Model; From: Strategies and Methods for Implementing Trauma-Informed Pedagogy
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Chapter 4
Teachers' Survival Kit in the Classroom
A group of abilities (perceiving, understanding, using and managing emotions) to join intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics.
Published in Chapter: Teachers' Survival Kit in the Classroom; From: Analyzing Paradigms Used in Education and Educational Psychology
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Chapter 19
An Emergency Management Perspective for First-Time Leaders
The ability to self-check one’s feelings and the feelings of others to act in a manner that is appropriately respectful to all persons one interacts with.
Published in Chapter: An Emergency Management Perspective for First-Time Leaders; From: Handbook of Research on Innate Leadership Characteristics and Examinations of Successful First-Time Leaders
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Chapter 9
Communication and Job Satisfaction
The ability to recognize and monitor one’s own and other’s emotions.
Published in Chapter: Communication and Job Satisfaction; From: Handbook of Research on Human Factors in Contemporary Workforce Development
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Chapter 3
Affective Computing
A facet of human intelligence that includes the ability to have, express, recognize, and regulate affective states, employ them for constructive purposes, and skillfully handle the affective arousal of others. The skills of emotional intelligence have been argued to be a better predictor than IQ for measuring aspects of success in life.
Published in Chapter: Affective Computing; From: Encyclopedia of Multimedia Technology and Networking, Second Edition
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Chapter 133
The Role of Emotional Capital in Organisational KM
Broadly, the ability to effectively recognise and manage emotions. Building on Gardner’s (1983) Theory of Multiple Intelligences, Salovey and Mayer (1990 ; Mayer & Salovey, 1993 ) attempted to redefine intelligence in terms of what it takes to live life successfully. They identified five domains of personal intelligence that they labelled emotional intelligence . These domains included: self-awareness, managing emotions appropriately, self-motivation and enthusiasm, recognising emotions in others, and social competence. The concept of emotional intelligence (EI) focuses on an intra personal level of analysis, and has been used to explain individual differences in motivation, commitment, achievement and relationship/interpersonal/communication skills in organisations. EI ideas derive from cognitive psychology, social psychology and communication theory (verbal, non-verbal communication).
Published in Chapter: The Role of Emotional Capital in Organisational KM; From: Encyclopedia of Knowledge Management, Second Edition
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Chapter 8
Black Women, Emotional Intelligence, and Organizational Opportunities for Growth
Capacity to recognize, understand and manage the emotions behind facial, voice, and physical cues of oneself and others.
Published in Chapter: Black Women, Emotional Intelligence, and Organizational Opportunities for Growth; From: The Experiences of Black Women Diversity Practitioners in Historically White Institutions
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Chapter 25
Assistive Technology and Human Capital for Workforce Diversity
Targeted at understanding one’s and others’ emotions, and practical intelligence targeted at solving practical problems.
Published in Chapter: Assistive Technology and Human Capital for Workforce Diversity; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 13
Connecting “Third Space” Pedagogy With Employability in Arabic Language Classes Through Virtual Exchange: A Survey of Arab-American Communities Across the US
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Chapter 34
Multiple Intelligences for Global Leadership Development
“The capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships” ( Goleman, 1998 , p. 317).
Published in Chapter: Multiple Intelligences for Global Leadership Development; From: Encyclopedia of Strategic Leadership and Management
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Chapter 6
Emotional Elements in Learning Platforms in Open and Distributed Environments
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Emotional Elements in Learning Platforms in Open and Distributed Environments; From: Student Support Toward Self-Directed Learning in Open and Distributed Environments
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Chapter 11
Leading With Emotional Intelligence: A Black Woman Leader's Perspective
The ability to gain a better sense of self, learn emotion management/regulation, understand the needs of others, show empathy, build positive personal and professional relationships, and make effective life decisions.
Published in Chapter: Leading With Emotional Intelligence: A Black Woman Leader's Perspective; From: Black Women’s Formal and Informal Ways of Leadership: Actualizing the Vision of a More Equitable Workplace
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Chapter 8
Intelligence Applied to Smart Cities Through Architecture and Urbanism: Reflections on Multiple and Artificial Intelligences
Capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior.
Published in Chapter: Intelligence Applied to Smart Cities Through Architecture and Urbanism: Reflections on Multiple and Artificial Intelligences; From: Social, Legal, and Ethical Implications of IoT, Cloud, and Edge Computing Technologies
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Chapter 11
Developing Fruitful Communication: How to Lead Culturally and Linguistically-Diverse International Students With Emotional Intelligence
The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
Published in Chapter: Developing Fruitful Communication: How to Lead Culturally and Linguistically-Diverse International Students With Emotional Intelligence; From: Handbook of Research on Teaching Strategies for Culturally and Linguistically Diverse International Students
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Chapter 2
Imagining and Creating Timeless Virtual Synchronous and Asynchronous Courses
Understanding and managing your own and other people’s emotions.
Published in Chapter: Imagining and Creating Timeless Virtual Synchronous and Asynchronous Courses; From: Developments in Virtual Learning Environments and the Global Workplace
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Chapter 6
Effective Agile Project Leadership Through Competency-Based Self-Reflection
The belief that one is aware and is capable of managing and controlling self-emotions and can sensibly handle interpersonal relationships.
Published in Chapter: Effective Agile Project Leadership Through Competency-Based Self-Reflection; From: Contemporary Challenges for Agile Project Management
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Chapter 11
Circular Leadership: Nurturing the Human Spirit to Secure Desired Futures
The capacity to be aware of, control and express one’s emotions and to build successful interpersonal relationships.
Published in Chapter: Circular Leadership: Nurturing the Human Spirit to Secure Desired Futures; From: Handbook of Research on Ethical Challenges in Higher Education Leadership and Administration
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Chapter 13
Leadership in the Post-COVID-19 Era: New Leaders of the New Normal
It is the ability of an individual to watch, evaluate, and understand the emotions of himself and those around him. Individuals with high emotional intelligence are successful in managing their emotions and empathizing with others.
Published in Chapter: Leadership in the Post-COVID-19 Era: New Leaders of the New Normal; From: Global Perspectives on Change Management and Leadership in the Post-COVID-19 Era
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Chapter 11
Short-Term International Virtual Teams: Preparing Students and Employees for a Digitized, Global Workplace
A person’s ability to understand and navigate emotions and employ intelligence in a positive way, focusing on both internal (self-awareness and self-management) and external (social awareness and management).
Published in Chapter: Short-Term International Virtual Teams: Preparing Students and Employees for a Digitized, Global Workplace; From: Developments in Virtual Learning Environments and the Global Workplace
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Chapter 9
Emotional Intelligence Optimizes Servant-Leaders' Implementation of DEI Initiatives
Broadly categorized as self-awareness, self-management, and social awareness skills that impact relationship management. When effectively demonstrated, awareness of others' emotions, as well as being aware of one’s own feelings, is advantageous for the individual seeking to work well with groups.
Published in Chapter: Emotional Intelligence Optimizes Servant-Leaders' Implementation of DEI Initiatives; From: Cases on Servant Leadership and Equity
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Chapter 12
Business Communication, Digital Innovation, and Decoding Possibilities for the Student Receiver
The ability to regulate one’s own emotions as well as the ability to recognise the emotions of others. It sometimes referred to as ‘social intelligence’.
Published in Chapter: Business Communication, Digital Innovation, and Decoding Possibilities for the Student Receiver; From: Digital Transformation and Innovative Services for Business and Learning
Full Text Chapter Download: US $37.50 Add to Cart
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