What is Group Support System

The design framework provides general constructs identifying phenomena of interest necessary to inquire about the work context, human activities, and system functionality. The framework identifies what information may interest designers, bounding their relationships with the other stakeholders. The framework also guides the design process, identifying how user requirements may be applied during the implementation phase. The framework has been validated in several realworld design cases. Two cases will be briefly described. This research contributes to the design of mobile collaborative systems. The most significant contributions are related to artifacts and emphasize that designers shall explore the potential of artifacts to support concerted work and sensemaking activities.