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What is Knowledge Complexity

Chapter 15
Handbook of Research on Knowledge-Intensive Organizations
It is the characteristic of knowledge that derives from the fact that either a high number of actors and activities are involved in a knowledge process or knowledge is differentiated among agents or, finally, neither inputs nor outputs of knowledge processes can be observed.
Published in Chapter:
Balancing Stability and Innovation in Knowledge-Intensive Firms: The Role of Management Control Mechanisms
Angelo Ditillo (Universita Bocconi, Italy)
Copyright: © 2009 |Pages: 16
DOI: 10.4018/978-1-60566-176-6.ch015
Abstract
Knowledge-intensive firms are composed of various communities, each characterized by specialized knowledge. These communities operate as critical agents in the organizational action because the relevant processes and the variety/variability of environment and technology are too complex for a single individual to understand in their entirety. They generate new models for interpreting reality and responding to customer needs thanks to the integration of knowledge taking place within and between them. The objective of this chapter is to provide some criteria for evaluating the comparative effectiveness and efficiency of combinations of control mechanisms in the regulation of these knowledge integration processes. On the basis of the characteristics of knowledge (level of complexity and diversity), a different set of control mechanisms is proposed, with a variation in their specific features to guarantee that the resulting modes of communication and cognition can guarantee the required level innovation, without however preventing a certain level of stability.
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Chapter 5
Understanding Knowledge Absorption for Inbound Open Innovation Practices: How Do Knowledge Antecedents Influence the Process?
Refers to the number of interdependent technologies, routines, individuals, and resources linked to a particular knowledge or asset.
Published in Chapter: Understanding Knowledge Absorption for Inbound Open Innovation Practices: How Do Knowledge Antecedents Influence the Process?; From: The Role of Knowledge Transfer in Open Innovation
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