Refers to a class of information systems applied to manage organizational knowledge. Theses systems are IT applications to support and enhance the organizational processes of knowledge creation, storage and retrieval, transfer and application (Alavi & Leidner, 2001).
Published in Chapter:
Ontology and Expertise Map Building in Virtual Organizations
Gila Molcho (Technion—Israel Institute of Technology, Israel), Anca Draghici (Politehnica University of Timisoara, Romania), and Nada Matta (University of Technology of Troyes, France)
Copyright: © 2008
|Pages: 9
DOI: 10.4018/978-1-59904-885-7.ch149
Abstract
When organizations collaborate in virtual space, a common frame of reference, or at least a common terminology, is necessary for human-to-human, humanto- machine, and machine-to-machine communication. Similarly, within a core organization characterized by distributed collaboration between remote sites and research or production units, a common understanding of reference terms is indispensable. Yet this common understanding of terms is often implicit at best and frequently not present at all. Misunderstandings between distributed team members and faulty translations of software applications contribute to the rising costs of interoperability in virtual, distributed organizations. Indeed, the growing implementation of distributed software agents necessitates developing and adopting a shared terminology and syntax for efficient and effective interoperability.