Knowledge workers take information and value-add to it to provide services. ICT needs to provide the right information at the right time in the right way for knowledge workers to effectively operate, i.e. ICT is the assembly line for knowledge workers.
Published in Chapter:
Business Driven Enterprise Architecture and Applications to Support Mobile Business
Keith Sherringham (IMS Corp, Australia) and Bhuvan Unhelkar (MethodScience.com & University of Western Sydney, Australia)
Copyright: © 2009
|Pages: 11
DOI: 10.4018/978-1-60566-156-8.ch021
Abstract
Information Communication Technology (ICT) needs to provide the knowledge worker with an integrated support system of information management and work-flow. This challenge, however, is further exacerbated in mobile business wherein the knowledge work is not identified with a particular location. Information systems need to be analyzed and modeled, keeping the location-independence of the users in mind. A Model Driven Architecture (MDA) approach, aligned with Object-Orientated Design principles, and driven dynamically as the user interacts, has immense potential to deliver solutions for the systems used by the knowledge worker. An MDA approach provides a unified approach to solutions architecture, information management, and business integration. At the enterprise level, the desktop, the mobile device and at the emerging marketplace level, the evolving need for realtime decision making on any device, anywhere, anytime, to support mobile business is providing a framework for aligning ICT to business. Further details are presented in this chapter together with some of the challenges and opportunities to be seen within mobile business.