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What is Maturity Model

Chapter 49
Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
It may be defined from three points of view (operational, process, and decisional) using “alerts” (predefined malfunctioning identified with standard checklists and overstep indicators) and is associated with correction or enhancement actions; it describes the development of an entity over time and have the following properties: an entity’s development is simplified and described with a limited number of maturity levels, levels are ordered sequentially and characterized by certain requirements that the entity must achieve, and the entity progresses from one level to the next without skipping any level. The model identifies various organizational issues in IS implementation and development and highlights the priorities requiring managerial attention at different stages of growth.
Published in Chapter:
Maturity and Metrics in Health Organizations Information Systems
Alberto Carneiro (Universidade Autónoma de Lisboa (CESITI), Portugal)
Copyright: © 2013 |Pages: 16
DOI: 10.4018/978-1-4666-3990-4.ch049
Abstract
This chapter discusses the issues and choices that researchers and technicians should consider when adapting maturity models to healthcare organizations needs. It discusses the practical utilization of maturity models, including different maners of exploring a model’s usefulness. For a more complete understanding of maturity models and their applicability, the selection of criteria and processes of measurement, called metrics, is briefly reviewed in terms of indicators and daily procedures. Finally, some issues of management information systems security are briefly addressed, along with a note on measuring security assessment.
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Chapter 49
Maturity and Metrics in Health Organizations Information Systems
It may be defined from three points of view (operational, process, and decisional) using “alerts” (predefined malfunctioning identified with standard checklists and overstep indicators) and is associated with correction or enhancement actions; it describes the development of an entity over time and have the following properties: an entity’s development is simplified and described with a limited number of maturity levels, levels are ordered sequentially and characterized by certain requirements that the entity must achieve, and the entity progresses from one level to the next without skipping any level. The model identifies various organizational issues in IS implementation and development and highlights the priorities requiring managerial attention at different stages of growth.
Published in Chapter: Maturity and Metrics in Health Organizations Information Systems; From: Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
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Chapter 1
A Tailor-Made Information Management Maturity Model for the European Central Bank (ECB): Development and Application
Set of structured levels describing how well the information and records management policies, practices, and processes of an organization have been implemented and whether they produce the required outcomes. It defines the characteristics of information management at different levels of maturity, allowing for staged progress. It can be used to assess an organization’s performance against external benchmarks, as an aid to understanding where an organization stands, and as a road map for future improvements.
Published in Chapter: A Tailor-Made Information Management Maturity Model for the European Central Bank (ECB): Development and Application; From: Diverse Applications and Transferability of Maturity Models
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Chapter 6
Maturing an Information Technology Privacy Program: Assessment, Improvement, and Change Leadership
A business tool that facilitates change or improvement by providing a framework based on certain performance parameters designed to assess the current capabilities of an organization as well as provide a path for improvement.
Published in Chapter: Maturing an Information Technology Privacy Program: Assessment, Improvement, and Change Leadership; From: Evaluating Challenges and Opportunities for Healthcare Reform
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Chapter 459
Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration
Staged model describing different evolutionary levels towards improvement and better capabilities.
Published in Chapter: Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration; From: Encyclopedia of Information Science and Technology, Fourth Edition
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Chapter 5
IT Management Agility in Large Organizations: A Case Study
A set of structured levels that describe how well an organization can reliably and sustainably produce required outcomes.
Published in Chapter: IT Management Agility in Large Organizations: A Case Study; From: Strategic IT Governance and Performance Frameworks in Large Organizations
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Chapter 37
Governance and the Open Source Repository
A maturity model describes an evolutionary path where activities/best practices are introduced in order to create a more stable, consistent, and definable environment.
Published in Chapter: Governance and the Open Source Repository; From: Handbook of Research on Open Source Software: Technological, Economic, and Social Perspectives
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Chapter 8
E-Learning Standards: Beyond Technical Standards to Guides for Professional Practice
Maturity models are models of organisational improvement that are built on the observation that organisations involved in complex endeavors move through levels of effectiveness. As organisations become more exerienced in those endeavors and develop effective systems supporting the activities, they become more “mature” in their approach. The maturity model approach was first applied with the very successful software engineering Capability Maturity Model which defined five maturity levels: (1) Initial; (2)Repeatable; (3) Defined; (4) Managed; (5) Optimizing. The eMM, while based on the CMM maturity paradigm, has been developed in a different direction and treats these as dimensions of capability which can be developed simultaneously, rather than sequentially.
Published in Chapter: E-Learning Standards: Beyond Technical Standards to Guides for Professional Practice; From: Handbook of Research on E-Learning Standards and Interoperability: Frameworks and Issues
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Chapter 12
Ceramic Industry 4.0: Paths of Revolution in Traditional Products
A tool used to assess the current state of an organization in a specific context of analysis. This type of models is also used to communicate best practices and guide organizational improvements.
Published in Chapter: Ceramic Industry 4.0: Paths of Revolution in Traditional Products; From: Technological Developments in Industry 4.0 for Business Applications
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Chapter 14
Requirements on Dimensions for a Maturity Model for Smart Grids Based on Two Case Studies: Disciplined vs. Agile Approach
Maturity can be understood as an evolutionary process at the end of which there is evidence of a special ability or the fulfilment of a desired or normal target state. Therefore a maturity level model is a special competence model that defines different levels of maturity in order to be able to assess the extent to which a competence object fulfils a generally defined qualitative requirement for a class of competence objects.
Published in Chapter: Requirements on Dimensions for a Maturity Model for Smart Grids Based on Two Case Studies: Disciplined vs. Agile Approach; From: Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products
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Chapter 210
Supply Chain Collaboration: A Conceptual Maturity Model
Staged model describing different evolutionary levels towards improvement and better capabilities.
Published in Chapter: Supply Chain Collaboration: A Conceptual Maturity Model; From: Encyclopedia of Business Analytics and Optimization
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Chapter 1
Information System Maturity
A framework (simplified representation) for measuring an organization’s mature state: its ability to continuously improve in a specific discipline and its success in evolving from a particular criterion.
Published in Chapter: Information System Maturity; From: Handbook of Research on Innovative Approaches to Information Technology in Library and Information Science
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Chapter 69
Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration
Staged model describing different evolutionary levels towards improvement and better capabilities.
Published in Chapter: Becoming Smart, Innovative, and Socially Responsible in Supply Chain Collaboration; From: Advanced Methodologies and Technologies in Business Operations and Management
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Chapter 16
Process-Oriented Organizations: Integration of Soft Factors
A maturity model is a conceptual model that consists of a sequence of discrete maturity levels for a class of processes in one or more business domains, and represents an anticipated, desired, or typical evolutionary path for these processes.
Published in Chapter: Process-Oriented Organizations: Integration of Soft Factors; From: Handbook of Research on Social and Organizational Dynamics in the Digital Era
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Chapter 11
Capability Maturity Model for Agricultural Supply Chain Management Software
A maturity model is a tool that facilitates the assessment of the current status of a process and encourages figuring out what needs to be done in order to improve the performance and effectiveness to achieve the next level.
Published in Chapter: Capability Maturity Model for Agricultural Supply Chain Management Software; From: Rural Entrepreneurship and Innovation in the Digital Era
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Chapter 15
A Business Intelligence Maturity Evaluation Model for Management Information Systems Departments
Defines a maturity structure at successive levels towards continuous improvement of business processes.
Published in Chapter: A Business Intelligence Maturity Evaluation Model for Management Information Systems Departments; From: Handbook of Research on Emerging Technologies for Effective Project Management
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Chapter 3
Practical Guidance in Achieving Successful Change Management in Information System Environments
A technique to measure the ability of an organization to implement continuous improvement processes.
Published in Chapter: Practical Guidance in Achieving Successful Change Management in Information System Environments; From: New Perspectives on Information Systems Modeling and Design
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Chapter 17
A Maturity Model to Organize the Multidimensionality of Digitalization in Smart Factories
Maturity models describe the development stages of processes, objects, organizations, and technologies within a specific application domain. The concept of maturity implicates a development path that systematically describes the development of individual viewing objects and areas in different discrete maturity levels.
Published in Chapter: A Maturity Model to Organize the Multidimensionality of Digitalization in Smart Factories; From: Handbook of Research on Applied Optimization Methodologies in Manufacturing Systems
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Chapter 24
Measurement and Maturity of Business Processes
A maturity model is an evolutionary roadmap for implementing the vital practices from one or more domains of organizational process. (BPMM, 2007)
Published in Chapter: Measurement and Maturity of Business Processes; From: Handbook of Research on Business Process Modeling
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Chapter 12
Empirical Investigation on the Evolution of BI Maturity in Malaysian Organizations
Tapia et al. (2007) defines maturity model as “a framework that describes, for a specific area of interest, a number of levels of sophistication at which activities in this area can be carried out” (p. 203).
Published in Chapter: Empirical Investigation on the Evolution of BI Maturity in Malaysian Organizations; From: Handbook of Research on Organizational Transformations through Big Data Analytics
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Chapter 16
Open Source Software Evaluation
Not to be confused with the capability maturity model (CMM), a maturity model as discussed in this chapter is a model that can be used to assess the maturity of a software package, evaluating the software using several criteria.
Published in Chapter: Open Source Software Evaluation; From: Handbook of Research on Open Source Software: Technological, Economic, and Social Perspectives
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