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Below please find a list of definitions for the term that
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What is Metrics

Chapter 49

Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care

Quantifiable measurements of some aspect of a system or enterprise; set of criteria and processes of measurement; tools designed to facilitate decision making and improve performance and accountability through collection, analysis, and reporting of relevant performance-related data. Measurement permits to identify possible areas for improvement and track the improvement processes. The purpose of measuring performance is to monitor the status of measured activities and facilitate improvement in those activities by applying corrective actions, based on observed measurements.

Published in Chapter:

Maturity and Metrics in Health Organizations Information Systems

Alberto Carneiro (Universidade Autónoma de Lisboa (CESITI), Portugal)

Source Title: Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care

DOI: 10.4018/978-1-4666-3990-4.ch049

Abstract

This chapter discusses the issues and choices that researchers and technicians should consider when adapting maturity models to healthcare organizations needs. It discusses the practical utilization of maturity models, including different maners of exploring a model’s usefulness. For a more complete understanding of maturity models and their applicability, the selection of criteria and processes of measurement, called metrics, is briefly reviewed in terms of indicators and daily procedures. Finally, some issues of management information systems security are briefly addressed, along with a note on measuring security assessment.