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What is Model II Behavior

Chapter 16
Handbook of Research on Virtual Workplaces and the New Nature of Business Practices
This is behavior that is collaborative and inclusive. Rather than seeking to dominate, people who practice this behavior strive to be democratic, inviting and encouraging weaker voices to be heard. Argyris and Schon imply that this way of behaving illustrates more enlightened and emotionally mature people. When conflict occurs in organizations acting from model II, members of the organization seek to understand and empathize with one another even while stating their individual points of view.
Published in Chapter:
Using Cyberspace to Promote Transformative Learning Experiences and Consequently Democracy in the Workplace
William F. Ritke-Jones (Texas A&M University–Corpus Christi, USA)
Copyright: © 2008 |Pages: 16
DOI: 10.4018/978-1-59904-893-2.ch016
Abstract
This chapter will explain transformative learning and its value and application to corporate training practices by promoting critical reflection on one’s “frames of reference.” This critical reflection can help one to challenge cultural and social assumptions, potentially leading the person to more democratic ways of thinking and behaving in the workplace. Cyberspace offers a unique and potentially powerful place to employ transformative learning practices, and along with explaining transformative learning, this chapter will explore how cyberspace can be used for this kind of learning. This chapter will also posit that new cyberspace environments such as Wiki’s and Second Life hold tremendous promise as transformative learning spaces because they invite small group collaboration.
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