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What is Office Automation

Chapter 24
Handbook of Research on Open Source Software: Technological, Economic, and Social Perspectives
The set of software necessary to provide the necessary integration between the information system and the standard office activities. The minimal set of instruments includes a word-processor, a spreadsheet, software for presentations, and a small personal database application.
Published in Chapter:
Evaluation of a Migration to Open Source Software
Bruno Rossi (Free University of Bozen-Bolzano, Italy), Barbara Russo (Free University of Bozen-Balzano, Italy), and Giancarlo Succi (Free University of Bozen-Balzano, Italy)
Copyright: © 2007 |Pages: 18
DOI: 10.4018/978-1-59140-999-1.ch024
Abstract
The chapter discusses the adoption and assimilation process of open source software as a new form of information technology. Specifically, the case reports a general positive attitude towards the widely used technology, the OpenOffice.org suite for office automation. Nevertheless, it shows the difficulties of the first early adopters to lead the innovation process and push other users. Different usage patterns, interoperability issues, and, in general, the reduction in personal productivity typical of the early phases of adoption are also remarked. The aim of this chapter is to give the reader an overview of the adoption process by means of the analysis of quantitative and qualitative data gathered during real world experimentation, and to shed some light on how empirical data can corroborate or challenge the existing literature about open source software and technology adoption.
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