Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports. Business students participate in scenarios utilizing various workplace office technology.
Published in Chapter:
Instructional Design Strategies for Business Education
Irene Chen (University of Houston – Downtown, USA)
Copyright: © 2008
|Pages: 13
DOI: 10.4018/978-1-59904-865-9.ch004
Abstract
The purpose of business education is to work cooperatively with the business community to prepare all students to live and work as productive citizens in a changing global society by providing essential business experiences, education, and training. Computer operations are a major part of business education programs. Students learn to operate computers in a modern computer lab using a variety of software that includes word processing, spreadsheet, database, accounting, and desktop publishing. This allows individuals to acquire, develop, and apply academic knowledge and skills. The objectives of the chapter is to discuss how technology competencies taught in business education provide individuals a foundation to work and live as productive citizens in a changing global economy. The author also explores the role of educators in preparing business education students for employment, technology competences, lifelong learning skills, and community responsibility.