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What is Perceived Performance

Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges
The degree to which a person believes that using technology will enhance his or her performance.
Published in Chapter:
Perceived Performance of the Human Resource Information Systems (HRIS) and Perceived Performance of the Management of Human Resources (HRM)
Loubna Tahssain (IAE Graduate School of Management in Aix-en-Provence, France) and Mouna Zgheib (IAE Graduate School of Management in Aix-en-Provence, France)
DOI: 10.4018/978-1-60566-304-3.ch019
Abstract
The changing business environment and increasing technology is redefining the role of the human resources function. Nowadays, corporations have to consistently advance the value of human assets in their own organizations for maintaining their competitiveness. One of the technological changes in this regard is the appearance of Human Resources Information systems (HRIS). How to improve the efficiency of the HR and enhance its status in the organizations has become the top agenda to enterprises. The development of Information Technology (IT) transforms the role of the HR Dept in the organization. It enables HR to be a real strategic partner of corporations through the process of Organization Development. Thus, one of the challenges that face managers nowadays in regard to these emerging technologies, is the need to determine the success factors that play an important role in the implementation of an HRIS and how these factors, that some are Technological, Individual, and Organizational, affect the perceived performance of a HRIS and to measure the impact of this perceived performance on the perceived performance of the HRM.
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The Role of Expectations in Information Systems Development
A subjective understanding of how well a product or service functions
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Relationship Management Competence and Organizational Performance
Perceived performance used in this article was measured by the use of methodology developed by Beer (1979) and applied by many other researchers such as Flood (1993), Espejo, Schumann, Schwaninger & Bilello (1996), Schwaninger (2000), and their co-workers. Perceived performance = Actuality/Potentiality, whereas actuality means actual work dealing with daily working time; potentiality is the best possible work when all the constraints in work environment are removed and you think it is your potential resource.
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