What is Reference Services

Through leveraging the relationship between libraries and technology, colleges and universities can make the best use of the skills that librarians bring to the table. At DePaul University, three positions have been created which report to two campus units: The University Libraries and Instructional Technology Development. The consolidation of both library and instructional technology perspectives to create this first group of blended positions at DePaul has been successful, due in large part to the fact that the primary responsibilities of these positions are in areas of mutual interest: instruction, collection development, and technology support for faculty and students, whether on a consulting basis or at the reference desk. As libraries and librarians become ever more closely and actively aligned with the teaching mission of the university, universities and colleges can transform librarians’ roles within the academy by leveraging their skills to enhance teaching and learning in today’s online environment.