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What is Routinisation

Chapter 49
Encyclopedia of Decision Making and Decision Support Technologies
The process whereby a certain procedure or process become ingrained in the fabric of an organisation such that actors no longer question its use. If the procedure or process is well understood and its use is correct, then routinisation allows firms to become very adept at solving certain types of problems. In other circumstances, routinisation can also lead to loss of adaptability and poor reaction to certain infrequent events.
Published in Chapter:
How Groupware Systems Can Change How an Organisation Makes Decisions: A Case Study in the Publishing Industry
Frédéric Adam (University College Cork, Ireland), Jean-Charles Pomerol (Université Pierre et Marie Curie, France), and Patrick Brézillon (University Paris 6, France, and Université Pierre et Marie Curie, France)
Copyright: © 2008 |Pages: 8
DOI: 10.4018/978-1-59904-843-7.ch049
Abstract
In this article, a newspaper company which has implemented a computerised editorial system is studied in an attempt to understand the impact that groupware systems can have on the decision making processes of an organisation. First, the case study protocol is presented, and the findings of the case are described in detail. Conclusions are then presented which pertain both to this case and to the implementation of decision support systems that have a groupware dimension.
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Chapter 10
E-Business Adoption and its Impact on Performance
is defined as the stage in which e-commerce is widely used as an integral part in a firm’s activities (Zhu et al, 2006).
Published in Chapter: E-Business Adoption and its Impact on Performance; From: Encyclopedia of E-Business Development and Management in the Global Economy
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