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What is Social Informatics

Chapter 47
Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends
A theory that argues that the relationship between the social and technical is complex and mediated by context, structure and agency, history, culture and meaning systems, political and social processes and symbolic and material interests and resources.
Published in Chapter:
A Framework for Analyzing Social Interaction Using Broadband Visual Communication Technologies
Susan O’Donnell (National Research Council, Canada), Heather Molyneaux (National Research Council, Canada), and Kerri Gibson (National Research Council, Canada)
Copyright: © 2010 |Pages: 14
DOI: 10.4018/978-1-60566-368-5.ch047
Abstract
Broadband visual communication (BVC) technologies—such as videoconferencing and video sharing—allow for the exchange of rich simultaneous or pre-recorded visual and audio data over broadband networks. This chapter introduces an analytical framework that can be utilized by multi-disciplinary teams working with BVC technologies to analyze the variables that hinder people’s adoption and use of BVC. The framework identifies four main categories, each with a number of sub-categories, covering variables that are social and technical in nature; namely, the production and reception of audio-visual content, technical infrastructure, interaction of users and groups with the technical infrastructure, and social and organizational relations. The authors apply the proposed framework to a study of BVC technology usability and effectiveness as well as technology needs assessment in remote and rural First Nation (Indigenous) communities of Canada.
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Chapter 56
Digital Photography
Social informatics is an interdisciplinary research area associated primarily with information science researchers. Drawing on theories and methods from sociology, computer science, information science, business, and a variety of other social science fields, social informatics seeks to understand the complex nature of the relationships between people and the technologies they use. Social informatics differs from human-computer interaction in the following way: while HCI is interested in the interaction between people and computers at the individual interface level, social informatics studies the interaction between people and technologies at an organizational and societal level. Kling (1999) is considered the founder of social informatics in the United States. More information about this approach can be found in Kling, Rosenbaum, and Sawyer (2005).
Published in Chapter: Digital Photography; From: Handbook of Research on Computer Mediated Communication
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Chapter 115
Library 2.0 as a New Participatory Context
The study of information and communication tools in cultural or institutional contexts.
Published in Chapter: Library 2.0 as a New Participatory Context; From: Encyclopedia of Multimedia Technology and Networking, Second Edition
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Chapter 56
Digital Photography
Social informatics is an interdisciplinary research area associated primarily with information science researchers. Drawing on theories and methods from sociology, computer science, information science, business, and a variety of other social science fields, social informatics seeks to understand the complex nature of the relationships between people and the technologies they use. Social informatics differs from human-computer interaction in the following way: while HCI is interested in the interaction between people and computers at the individual interface level, social informatics studies the interaction between people and technologies at an organizational and societal level. Kling (1999) is considered the founder of social informatics in the United States. More information about this approach can be found in Kling, Rosenbaum, and Sawyer (2005).
Published in Chapter: Digital Photography; From: Handbook of Research on Computer Mediated Communication
Full Text Chapter Download: US $37.50 Add to Cart
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