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What is Soft Skills

The Past, Present, and Future of Accountancy Education and Professions
Non-technology skills. Skills that are typically focused on communication, analysis, and organizational.
Published in Chapter:
Business Demands of Accounting Students
Frank Manzi (College of Mount Saint Vincent, USA) and Mark Martinelli (Synchrony Financial, USA)
DOI: 10.4018/978-1-6684-5483-1.ch010
Abstract
This chapter is an overview of the many gaps accounting students demonstrate as they enter the business world. The gaps to be explored can be separated into two overall categories: technology (these gaps will be referred to in this chapter in a summary fashion as they will be addressed in detail in another chapter) and soft skills, which comprise several gaps that are centered in many ways around communication and management skills. Business demands for accounting graduates go beyond technical skills as they are viewed as future business leaders.
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Fighting Through COVID-19 for Educational Continuity: Challenges to Teachers
Personal characteristics and traits that are preferable for an employment environment in which individuals work with others to achieve organizational goals.
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Soft Skills vs. Hard Skills in Tourism: Anything Else?
Reflecting individuals' lifestyles and attitude towards work, which must be acquired beforehand and throughout life.
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Minding the Competency Gap From College to Career: The Value of Virtual Teaming and VLEs for Skill Development
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A New Continuous Quality Improvement Vision for a Changing Technological Market
A set of skills or competencies not based on a degree, and with them, it makes easiest to deal with problems or conflicts in a firm.
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Additional eLearning Considerations Around the Instructor's Philosophical Belief Systems: Potential Transformative Impacts
These are personality styles of communication and engagement with other people. How does one communicate effectively, how does one present herself in team, group, and individual communication efforts, all falls within one’s professional soft skills that may also be labeled as dispositions.
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Expect the Unexpected: Lessons From the COVID-19 Pandemic for the Future of Airport Leaders and Managers
Generic term referring to skills that relate with the human aspects at work, including dealing with oneself and others. Examples of soft skills include the ability to communicate, deal with an urgent situation and the ability to work under pressure.
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Teaching a Technical Writing and Research Course to Engineering Students: Recommendations for Curriculum Reform
Soft skills are non-technical skills and include communication, problem-solving, creativity, adaptability, and work ethic.
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Using Mobile Technology and Podcasts to Teach Soft Skills
These skills refer to the cluster of personal traits, social graces, personal habits, friendliness, and optimism that characterise people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job.
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Towards Realizing Twenty-First Century Skills: Deliberate Scaffolding of Metacognition in Instruction
Personal attributes needed for success in employment. Soft skills include interpersonal skills, critical thinking, problem solving. The twenty-first century skills can be considered soft skills. Soft skills are harder to “teach” and so employers place great emphasis on these on the grounds that other skills required for the specific work can be taught quickly and effectively.
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Exploiting Digital Skills in Higher Education: A Case Study Analysis
Personal and transversal characteristics different between than the technical skills.
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The ABCs of Social-Emotional Learning
Skills that enable one to work around others, particularly in a workplace or social setting. Soft skills include one's personality, attitude, motivation, manners, and flexibility; also considered non-cognitive skills.
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Reskilling the Chinese Workforce in the New Era: Challenges, Opportunities, and Strategies
Personal attributes that enable someone to interact effectively and harmoniously with other people, such as communication, teamwork, and problem-solving skills.
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Educating the Future Workforce: Bridging the Gap Between Learners' Needs and Skills in Need
These skills refer to the cluster of personal traits, social graces, personal habits, friendliness, and optimism that characterize people to varying degrees.
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Education 5.0 in the Context of Teaching Accounting
Are essential interpersonal and cognitive abilities, such as communication, teamwork, adaptability, critical thinking, and empathy, which play a crucial role in Education 5.0. In this educational paradigm, soft skills are emphasized as vital competencies for students to develop alongside traditional knowledge. Education 5.0 recognizes that nurturing these skills prepares learners to thrive in a complex, digitally driven world, where effective communication, collaboration, problem-solving, and emotional intelligence are key to success, innovation, and lifelong learning.
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The Potential of English for Social Purposes and Cooperation for the Development of Digital Literacy
Personal attributes of a social and emotional nature that allow individuals to perform well in their environment, work well with others, and achieve their goals. Some of them are cooperation and collaboration, teamwork, leadership, critical and creative thinking, active listening, and decision making.
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Information Literacy Skills Among Students of Higher Education Institutions With Special Reference to Tamil Nadu
Soft skills are a set of skills that influence how we interact with each other. It is a set of abilities such as effective communication, problem-solving, creativity, analytical thinking, team building and maintaining good relations with colleagues and users of libraries.
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Predictive Analytics in Recruitment: Unveiling Through Skill Gap Employability Model
Personal traits which enable a person to communicate effectively and harmoniously with others.
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Reasons Behind a Career Change Through Vocational Education and Training: A Case of Pakistan
Soft skills are not about the knowledge an individual possess but rather the behaviors an individual display in different situations.
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Gender-Responsive TVET Framework: An Indian Perspective
Personal qualities that empower someone to interact efficiently with other people.
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Comparing Agricultural Education Programs Around the World
Also called employability, people, essential, or interpersonal skills. An example of some of these skills includes leadership, communications – listening - public speaking, teamwork, problem-solving, critical thinking, adaptability, collaboration, integrity/dependability, time management, and work ethic.
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Competences and Learning Profiles of Digital Age's Students
Personality traits, qualities and also social skills which every student possesses although in varying degrees - it is related with emotional intelligence.
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How Active Learning Can Make a Difference
Are character traits and interpersonal skills that characterize a person's relationships with other people.
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Employability Skills Development in Hospitality
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The Role of Evaluation in Service Learning in Economics and Business: Systematic Review and Proposal of Evaluation
It refers to people skills, among which are professional skills. Civic skills are not included in this classification in this work.
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Implementing Information Literacy Skills and Soft Skills for Better Use of Library Resources and Services
Soft skills are a set of skills that influence how we interact with each other. It is a set of abilities such as effective communication, problem-solving, creativity, analytical thinking, team building and maintaining good relations with colleagues and users of libraries.
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Bringing Excitement to Learners Working With Real-Life Clients: Students Developing a Marketing Plan for Companies
The traits that make someone a good employee, such as etiquette, communication and listening, and getting along with other people. Under the umbrella of soft skills are creativity, dependability, decision-making, leadership, teamwork and comprehensive analysis.
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Collaborative Educational Approach as Contact Work Technology in Higher School
Skills that along with professional competencies are essential for professional success (i.e., critical thinking, communication skills, creativity, skills to behave adequately in digital reality).
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An Early Childhood Introduction to Robotics as a Means to Motivate Girls to Stay With STEM Disciplines
Skills and knowledge related to communication, interaction, cooperation, coping mechanisms, etc., as opposed to skills related to a profession or academic discipline (‘hard skills’).
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New Innovations in Higher Education's Academic Integrity and Classroom Strategies
Interpersonal and personal attributes, including communication, teamwork, adaptability, empathy, and problem-solving, that enhance interactions and effectiveness in both academic and professional contexts.
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The Challenges of Mentoring: The Case of a Trauma Emergency Department in a South African State Hospital
Strongly linked to emotional intelligence and generally pertains to a set of hard to measure inter-personal skills or personal attributes which aid in collaboration, situational awareness and in ensuring harmonious relationships.
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Entrepreneurship Education With Preservice Teachers: Challenges to Kindergarten Children
Personal skills related with attitudes and behaviors revealed in human interactions.
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Disease Awareness Campaigns: Education for Citizenship in Medical Schools
Also known as transversal competences, refers to those common to all the professional areas, despite the discipline of study, which enables the learner to perform effectively in the society.
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Designing STEAM Learning Environments
Social skills conducive for effective communication and human interaction.
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Creating and Managing International Virtual Teams of Students in Management Education
Non-technical skills such as communication skills, time management, effective listening, emotional and social intelligence, problem-solving abilities, and the ability to work well within a team.
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Science Fair Project in the Teacher Training Process: Its Emotional Response and Implications
Skills other than cognitive skills that have to do with the students' social, personal, and emotional dimension, for example, the ability to speak in public, collaborative work, positive attitude, or responsibility.
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Leonardo's Art and Creativity
Character traits and abilities that characterize interpersonal relationships with others. In the workplace, soft skills are considered to be a complement to competence and knowledge.
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Hidden Disabilities: Nonverbal Learning Disabilities
Soft skills comprise those skills referred to as a personality traits or habits. Soft skills, such as such as interpersonal and communication skills are important to employers, they identified their top five soft skills as the following: problem-solving, effective communication skills, self-direction, drive (grit), adaptability and flexibility, and creativity.
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Transversal Competences Towards Employability in Female Students
They are related to one's personality. These are skills that may entail some professional, technical, or academic qualification, being a combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes, and emotional intelligence quotient, among others.
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Fielduino (Digital Farming): Design of an Open Agricultural Platform
Soft skills are a combination of communicative and cooperative abilities (inclusive term).
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Technological Tools to Enhance Workplace Learning among Virtual Team Members
Employees developing their implicit and interpersonal or intrapersonal skills.
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Expatriate Selection and Retention: Identifying and Assessing the Other Characteristics beyond Knowledge, Skills, and Abilities
are those skills associated with the behavior necessary for successful interpersonal interaction.
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Teaching English to Marketing Students: Bridging the Gap Between Academic and Real-World Skills
Interpersonal, transferrable skills that include social, communication, intercultural, and listening skills. These skills are often associated with character traits. For that reason, they are hard to define and evaluate.
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The Skills of European ICT Specialists
Intrinsic individual characteristics hardly measurable by achievement tests. Soft skills are broadly applicable across different job titles, occupations, and industries.
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Open Digital Badges: The Future of Skill Validation and Credentialing
Personal qualities that permit someone to interact effectively and harmoniously with other people. Examples include teamwork, problem-solving, critical thinking, empathy, collaboration, etc.
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Adapted Physical Activity: Overcoming Diversity Through Physical Education and Sports
A combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence, and emotional intelligence that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. Those skills include attitude, communication (both listening and speaking skills), work ethic, teamwork, leadership qualities, time management, decision making, conflict resolution, critical thinking, networking, empathy, and problem-solving.
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Professional Language Strategies
The personality traits and behaviors that will help candidates get hired and succeed in their words. oft skills are interpersonal and behavioral skills that help you to work well with other people and develop your career.
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The Progression Towards Project Management Competence
These comprise personal qualities such as traits, motives, self-image and social role that lie behind performance. Creativity and sensitivity are examples of soft skill competencies. Soft skills are recognized as being critical to professional and project success.
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Essential Skills for the 21st Century Workforce
Personal characteristics and behavioral skills that enhance an individual’s interactions, job performance, and career prospects such as adaptability, integrity, cooperation, and workforce discipline.
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Changes, Challenges, and Choices: An Approach to the Future of Accounting Education in a Turbulent World
A set of skills associated with the social and emotional components of work and life, that are generally geared towards coping with a person’s own emotions as well as others’ and translates in being able to cooperate well with others and function well on their own.
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Reconciling the Perceptions and Aspirations of Stakeholders in a Technology Based Profession
Cultivated elements of professionalism that derive from example, reflection, imitation, and refinement of attitudes, personal capabilities, work habits, and interpersonal skills and are expressed in consistent and superior performance, characterized by a customer service and team orientation. Current MIS curriculum examples such as ability to work as a member of a team, well-developed oral and written presentation skills, and the ability to work independently, are shown in rank-order in Figure 2 .
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Linguistic Mediation as a Means to Develop Soft Skills and Intercultural/Interlinguistic Communication in Higher Education
Also known as common skills or core skills, are skills applicable to all professions. These include critical thinking, problem solving, public speaking, professional writing, teamwork, digital literacy, leadership, professional attitude, work ethic, career management and intercultural fluency. This is in contrast to hard skills, which are specific to individual professions.
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Teaching Communication Skills to Foster Social-Emotional Learning
Abilities that relate how he/she works and interacts with other people; skills include communication, teamwork, and other interpersonal skills.
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A Future Focus of Gaming: Soft Skills
The characteristics used when interacting with another person.
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Training for Crisis Situations: A Panoramic View of Theory and Practice Around the World
Intrapersonal and interpersonal abilities that are crucial for healthy interaction and cooperation in general as well as successfully navigating the challenges of a changing world.
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Teaching Cross-Cultural Competence in a Smart Machine Age: The Role of International Service Learning in the Business School Curriculum
Non-technical skills that are widely seen as valuable in the workplace. Soft skills include interpersonal skills, listening and communication abilities, time management skills, and empathy.
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