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What is Structural Assurances

Chapter 122
Encyclopedia of E-Commerce Development, Implementation, and Management
In the context of interpersonal trust are the institutional guarantee structures built into the relationship such as formal contracts, guarantees, and legal recourse that are available to the trusting party to ensure success of a transactional exchange. Situational normality is the user’s feeling of ease with a class of technologies, to which the particular technology the user plans to trust or use belongs.
Published in Chapter:
Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs
Narasimha Paravastu (University of Central Missouri, USA), Sam Ramanujan (University of Central Missouri, USA), and Pauline Ratnasingam (University of Central Missouri, USA)
Copyright: © 2016 |Pages: 11
DOI: 10.4018/978-1-4666-9787-4.ch122
Full Text Chapter Download: US $37.50 Add to Cart
More Results
Chapter 122
Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs
In the context of technology trust is the perception of the user that technology is backed by the guarantees, warranties, or other technical support from the software maker exist to ensure.
Published in Chapter: Role of Trust in Ecommerce: A Comprehensive Model of Interpersonal and Technology Trust Constructs; From: Encyclopedia of E-Commerce Development, Implementation, and Management
Full Text Chapter Download: US $37.50 Add to Cart
Chapter 85
Online Trust in Mobile Commerce
Structural assurances or structural safeguards refer to an assessment of success due to structures such as legal recourse, guarantees, regulations, or other procedures that exist in a specific context.
Published in Chapter: Online Trust in Mobile Commerce; From: Encyclopedia of Information Communication Technology
Full Text Chapter Download: US $37.50 Add to Cart
Chapter 422
Dimensions of Technology Trustworthiness and Technology Trust Modes
The institutional guarantee structures built into the relationship such as formal contracts, guarantees, and legal recourse that are available to the trusting party to ensure success of a transactional exchange.
Published in Chapter: Dimensions of Technology Trustworthiness and Technology Trust Modes; From: Encyclopedia of Information Science and Technology, Third Edition
Full Text Chapter Download: US $37.50 Add to Cart
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