What is Student Satisfaction

This chapter develops a model to optimize teaching efforts in both synchronous and asynchronous virtual learning environments to engineer a higher level of enrichment, engagement, satisfaction, and learning for students. The authors begin with a literature review identifying existing knowledge in the areas of engagement, authentic assessment, active learning, and student satisfaction. Then, based on this review and the authors' combined teaching experience of over 30 years, the widescreen learning model is defined, and success metrics are identified. The model is utilized in two different courses: one a synchronous virtual environment and one an asynchronous virtual environment. Success metrics from each of the two iterations are then reviewed prior to the authors interpreting the results and providing opportunities for future research.