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What is Technology Acceptance Model (TAM)

Chapter 62
Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
One of the most frequently employed models for research into new information technology acceptance. The TAM suggests that when users are presented with a new technology, a number of factors determine their decision about how and when they will use it.
Published in Chapter:
An Extension of the Technology Acceptance Model in Hospital-in-the-Home Units
Eva Martínez-Caro (Universidad Politécnica de Cartagena, Spain), Juan Gabriel Cegarra-Navarro (Universidad Politécnica de Cartagena, Spain), and Marcelina Solano-Lorente (Universidad Politécnica de Cartagena, Spain)
Copyright: © 2013 |Pages: 17
DOI: 10.4018/978-1-4666-3990-4.ch062
Abstract
The implementation of a Hospital-in-the-Home Unit (HHU) involves the application of technologies adapted to improve quality of care. The aim of this chapter is to develop a model based on the Technology Acceptance Model, which identifies key success factors for the acceptance of technology systems in HHUs. Qualitative research was carried out in the HHU of a Spanish hospital. Interviews were conducted with the HHU team, the hospital nurse manager, and the medical manager. An extended technology acceptance model is derived from the interviews. While organisational triggers such as accessibility, collaboration, confidentiality, training, and security are the main drivers for perceived usefulness and ease of use; individual processes such as unlearning and openness to address the needs of patients are the main enablers for the participation of practitioners. The results shed light on a possible way for healthcare managers to enhance their subordinates’ acceptance of technologies for HHUs.
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Chapter 62
An Extension of the Technology Acceptance Model in Hospital-in-the-Home Units
One of the most frequently employed models for research into new information technology acceptance. The TAM suggests that when users are presented with a new technology, a number of factors determine their decision about how and when they will use it.
Published in Chapter: An Extension of the Technology Acceptance Model in Hospital-in-the-Home Units; From: Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
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Chapter 12
Usability Analysis of a Mobile Learning Application
One of the most frequently used information systems theory which models how users adopt and use technology by taking into consideration perceived ease of use and perceived usefulness of the technology.
Published in Chapter: Usability Analysis of a Mobile Learning Application; From: Handbook of Research on Modern Educational Technologies, Applications, and Management
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Chapter 85
Online Trust in Mobile Commerce
The TAM is an information systems theory that models how users come to accept and use a technology. The TAM was first introduced by Davis et al. in 1986 (Davis, 1989). The model provides a traditional view point about technology acceptance from users’ aspects.
Published in Chapter: Online Trust in Mobile Commerce; From: Encyclopedia of Information Communication Technology
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Chapter 21
Dynamics of Mobile Service Adoption
TAM models how users come to accept and use a technology. It distinguishes two concepts. First, the perceived usefulness reflects the expected benefits from using a certain technology. Second, the perceived ease of use reflects pretty much the same thing as the perceived behavioral control in the theory of planned behavior.
Published in Chapter: Dynamics of Mobile Service Adoption; From: Handbook of Research on Telecommunications Planning and Management for Business
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Chapter 8
Gamification in E-Commerce: Enhancing Digital Customer Engagement Through Game Elements
An information systems theory that models how individuals come to accept and use a technology.
Published in Chapter: Gamification in E-Commerce: Enhancing Digital Customer Engagement Through Game Elements; From: Digital Innovations for Customer Engagement, Management, and Organizational Improvement
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Chapter 5
A Study of Digital Learning Management Systems in Developing Countries: Instructors' Perspectives
It has become well-established as a robust, powerful, and parsimonious model for predicting user acceptance ( Venkatesh & Davis, 2000 , p. 19).
Published in Chapter: A Study of Digital Learning Management Systems in Developing Countries: Instructors' Perspectives; From: Digital Transformation and Innovative Services for Business and Learning
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Chapter 17
Marketing Information System
It is a model of user acceptance of information systems technology based on the theory of reasoned action.
Published in Chapter: Marketing Information System; From: Handbook of Research on Technology Adoption, Social Policy, and Global Integration
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Chapter 109
Analyzing the Use of Social Networks Sites in the Purchasing Decision Process
An information systems theory that models how users come to accept and use a technology.
Published in Chapter: Analyzing the Use of Social Networks Sites in the Purchasing Decision Process; From: Encyclopedia of E-Commerce Development, Implementation, and Management
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Chapter 21
Factors Influencing Attitudes of Students Toward ERP Systems as Computer-Aided Learning Environments
TAM is an acronym, which is usually referred to part of an information systems theory. It models the understanding of how users accept and use a technology. The model put forward the understanding of number of factors, which are influencing their decision regarding how and when they will remarkably use a new technology.
Published in Chapter: Factors Influencing Attitudes of Students Toward ERP Systems as Computer-Aided Learning Environments; From: Handbook of Research on Enhancing Innovation in Higher Education Institutions
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Chapter 101
Use of E-Collaboration Technologies Among Students of Management
A model developed to study the acceptance of the technology by an individual taking into account, basically, both the perceived easy of use and the usefulness of the technology.
Published in Chapter: Use of E-Collaboration Technologies Among Students of Management; From: Encyclopedia of E-Collaboration
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Chapter 25
Mobile Direct Marketing
The TAM was initially proposed by Davis (1989). It comprises two beliefs, the perceived utilities and the perceived ease of application, which determine attitudes to adopt new technologies. The attitude toward adoption will decide about the adopter’s positive or negative behavior in the future concerning new technology.
Published in Chapter: Mobile Direct Marketing; From: Handbook of Research in Mobile Business, Second Edition: Technical, Methodological and Social Perspectives
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Chapter 15
Information Culture and Effective Use of Information Tools at Work: Conceptualizing and Measuring Group Adoption
This model posits that a person’s behavioural intention to use a given technology can be predicted by their assessment of “perceived ease of use,” and “perceived usefulness.” Behavioural intention, in turn, can predict actual use. This model has been shown to be robust with a wide range of users and technologies. However, it does not perform well in contexts of group behaviour. See Davis (1989) .
Published in Chapter: Information Culture and Effective Use of Information Tools at Work: Conceptualizing and Measuring Group Adoption; From: Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance
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Chapter 22
Reengineering Digital Education, Integrated Online and Traditional Learning, Shifting Paradigm of Blended Learning in Time and Post-Pandemic COVID-19
Is theory that models how users come to accept and use a technology. The actual system use is the end-point where people use the technology. Behavioral intention is a factor that leads people to use the technology. The behavioral intention (BI) is influenced by the attitude (A) which is the general impression of the technology.
Published in Chapter: Reengineering Digital Education, Integrated Online and Traditional Learning, Shifting Paradigm of Blended Learning in Time and Post-Pandemic COVID-19; From: Handbook of Research on Education Institutions, Skills, and Jobs in the Digital Era
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Chapter 1
A Comparison of Saudi and United States Faculty Use of Information and Communication Technology Tools
Was developed by Davis (1993) and theorized that attitude toward using technology is a function of two beliefs: perceived usefulness and perceived ease of use.
Published in Chapter: A Comparison of Saudi and United States Faculty Use of Information and Communication Technology Tools; From: Handbook of Research on Individualism and Identity in the Globalized Digital Age
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Chapter 109
Virtual Reality and Virtual Environments in Education
This is a theoretical framework designed by Davis (1989) that proposes a relationship between users’ acceptance of a new IS and the users’ perceptions of the ease of use and usefulness of the IS.
Published in Chapter: Virtual Reality and Virtual Environments in Education; From: Encyclopedia of Information Communication Technology
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Chapter 85
Trends of Factors and Theories in Health Information Systems Acceptance: 2002 – 2014 Review
TAM is one of the pioneering theories which aims to determine behaviors of users towards particular technologies by employing two factors: perceived usefulness and perceived ease of use.
Published in Chapter: Trends of Factors and Theories in Health Information Systems Acceptance: 2002 – 2014 Review; From: Encyclopedia of E-Health and Telemedicine
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Chapter 255
Gender and Computer Anxiety
A causal model hypothesizing that actual information technology system use is affected by behavioral intentions that themselves are affected by attitudes toward use. Beliefs about the system, perceived usefulness, and perceived ease of use in TAM directly affect attitudes toward use ( Davis, 1989 ).
Published in Chapter: Gender and Computer Anxiety; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 5
Gamification of E-Learning in African Universities: Identifying Adoption Factors Through Task-Technology Fit and Technology Acceptance Model
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Chapter 21
Instructor Perceptions and Intentions to Use a Tablet PC for Mobile Learning in a Ghanaian University: An Exploratory Case Study
An information systems theory that models how users come to accept and use a technology. The model suggests that the perceived usefulness and perceived ease of use of a technology are the main factors that influence a potential user's decision on whether or not to use the technology, and how.
Published in Chapter: Instructor Perceptions and Intentions to Use a Tablet PC for Mobile Learning in a Ghanaian University: An Exploratory Case Study; From: Handbook of Research on Mobile Devices and Applications in Higher Education Settings
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Chapter 13
Contemporary Information Systems Alternative Models to TAM: A Theoretical Perspective
Is one of the most widely used theories in IS literature. Two beliefs (perceived usefulness and perceived ease of use) predict attitudes, which in turn influence intended use of a technology. This intention then consequently impacts behavior of actual system usage. Perceived usefulness is the degree to which a user thinks a technology would enhance performance or productivity in the workplace. Perceived ease of use is the degree of lack of effort required by the user in adopting a given technology. Perceived ease of use also affects perceived usefulness.
Published in Chapter: Contemporary Information Systems Alternative Models to TAM: A Theoretical Perspective; From: Handbook of Research on Contemporary Theoretical Models in Information Systems
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Chapter 47
A Framework for Analyzing Social Interaction Using Broadband Visual Communication Technologies
In the TAM model, people who perceive technology as useful and easy to use will accept it more readily than those who do not, with usefulness more important than ease of use.
Published in Chapter: A Framework for Analyzing Social Interaction Using Broadband Visual Communication Technologies; From: Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends
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Chapter 8
Adoption of E-Commerce in SMEs
A theory of innovation developed by Davis (1986) in which the main elements are perceived usefulness, perceived ease of use, attitude toward using technology, and behavioral intention.
Published in Chapter: Adoption of E-Commerce in SMEs; From: Encyclopedia of Information Science and Technology, Second Edition
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Chapter 1
The Investigation of Employer Adoption of Human Resource Information Systems at University Using TAM
It is a model that developed by Davis, describes the factors that affect the acceptance of information systems by predicting users' behavior. It is assumed that the perceived usefulness and ease of use in this model are related to information systems acceptance behavior.
Published in Chapter: The Investigation of Employer Adoption of Human Resource Information Systems at University Using TAM; From: Structural Equation Modeling Approaches to E-Service Adoption
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Chapter 8
Grocery E-Commerce Transformation
A theoretical model in information systems research that explains how users come to accept and use a technology.
Published in Chapter: Grocery E-Commerce Transformation; From: Influences of Social Media on Consumer Decision-Making Processes in the Food and Grocery Industry
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Chapter 64
Levels of Adoption in Organizational Implementation of E-Collaboration Technologies
a model of individual acceptance of IT, stating that an individual’s adoption of IT is dependent on the perceived ease of use and perceived usefulness of the technology.
Published in Chapter: Levels of Adoption in Organizational Implementation of E-Collaboration Technologies; From: Encyclopedia of E-Collaboration
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Chapter 7
User Acceptance of Mobile Services
Technology acceptance models aim at studying how individual perceptions affect the intentions to use information technology as well as the actual usage. The Technology Acceptance Model was originally defined by Davis (1989), but it has subsequently been modified and augmented by other researchers.
Published in Chapter: User Acceptance of Mobile Services; From: Handbook of Research on User Interface Design and Evaluation for Mobile Technology
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Chapter 15
The Technology Acceptance Model and Other User Acceptance Theories
TAM is a model of user acceptance of information systems technology based on the theory of reasoned action. Two variables perceived usefulness and perceived ease of use lead to attitude toward use, behavioral intention to use and use of the system.
Published in Chapter: The Technology Acceptance Model and Other User Acceptance Theories; From: Handbook of Research on Contemporary Theoretical Models in Information Systems
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Chapter 15
E-Loyalty Towards Mobile Applications in Online Food Ordering Business Model
A framework used to explain an individual’s technology acceptance behaviour.
Published in Chapter: E-Loyalty Towards Mobile Applications in Online Food Ordering Business Model; From: Impact of Globalization and Advanced Technologies on Online Business Models
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Chapter 33
External Pressures for Adoption of ICT Services Among SMEs
Theoretical framework developed by Davis in 1989 which identify perceived usefulness, ease of use, and cultural orientation of the decision maker as key drivers of technology adoption
Published in Chapter: External Pressures for Adoption of ICT Services Among SMEs; From: Handbook of Research on Global Diffusion of Broadband Data Transmission
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Chapter 5
Consumers' Drivers of Generative Pre-Trained Transformer (GPT) Conversational Bot Adoption
A theoretical model that predicts and explains how users accept and use a technology. The core premise of TAM is that the perceived usefulness and perceived ease of use of technology are primary factors influencing a user's decision to adopt and use that technology. (Davis, 1986).
Published in Chapter: Consumers' Drivers of Generative Pre-Trained Transformer (GPT) Conversational Bot Adoption; From: Revolutionizing the Service Industry Wth OpenAI Models
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Chapter 3
Digital Transformation of Learning Management Systems at Universities: Case Analysis for Student Perspectives
It has become well-established as a robust, powerful, and parsimonious model for predicting user acceptance ( Venkatesh & Davis, 2000 , p. 19).
Published in Chapter: Digital Transformation of Learning Management Systems at Universities: Case Analysis for Student Perspectives; From: Digital Transformation and Innovative Services for Business and Learning
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Chapter 3
Study of Intentions to Use Cloud CRM Within Saudi SMEs: Integrating TAM and TPB Frameworks
An information systems theory developed by Davis (1989) and attempts to study the IT acceptance and linked perceptions.
Published in Chapter: Study of Intentions to Use Cloud CRM Within Saudi SMEs: Integrating TAM and TPB Frameworks; From: Business Transformations in the Era of Digitalization
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Chapter 6
Digital Learning Management Systems Case Study: Instructors' Perspective
Has become well-established as a robust, powerful, and parsimonious model for predicting user acceptance ( Venkatesh & Davis, 2000 , p. 19).
Published in Chapter: Digital Learning Management Systems Case Study: Instructors' Perspective; From: Disruptive and Emerging Technology Trends Across Education and the Workplace
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Chapter 13
Incorporating VR, AR, and Related Technologies in the Tourism Industry: State of the Art
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Chapter 8
Three Parties Engagement of Learning Management System: Students-Lecturer Technology Evidence From Brunei
Is an information systems theory that models how users come to accept and use a technology. The actual system use is the endpoint where people use the technology. Behavioral intention is a factor that leads people to use the technology. The behavioral intention (BI) is influenced by the attitude (A) which is the general impression of the technology.
Published in Chapter: Three Parties Engagement of Learning Management System: Students-Lecturer Technology Evidence From Brunei; From: Handbook of Research on Analyzing IT Opportunities for Inclusive Digital Learning
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Chapter 32
A Corporate Social Capital View on E-HRM Implementation
An information systems theory that models user acceptance. The model includes two main factors influencing individual IS use: perceived usefulness (will the system enhance my job performance?) and perceived ease-of-use (how difficult will it be to use the system?). TAM has been extended to include social influence and normative beliefs of others (TAM2).
Published in Chapter: A Corporate Social Capital View on E-HRM Implementation; From: Encyclopedia of Human Resources Information Systems: Challenges in e-HRM
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Chapter 8
There Is Nothing to See. Or Is There?: Visualizing Language Through Augmented Reality
Theory about the conditions necessary for users to accept and use technologies.
Published in Chapter: There Is Nothing to See. Or Is There?: Visualizing Language Through Augmented Reality; From: Recent Tools for Computer- and Mobile-Assisted Foreign Language Learning
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Chapter 2
The Organizational Impact of Digital Adoption: A Literature Review
Model to understand the causal relationship between external variables of user acceptance and the actual use of the information system, seeks to understand the behavior of users through knowledge of the utility and perceived ease of use.
Published in Chapter: The Organizational Impact of Digital Adoption: A Literature Review; From: Handbook of Research on Smart Management for Digital Transformation
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Chapter 20
Organizational Implementation of Healthcare Information Systems
The model was introduced in order to help researchers and practitioners to study the process of implementation of new technology in the workplace. It works by assessing attitude of personnel with respect to new technology over perceived ease of use and usefulness.
Published in Chapter: Organizational Implementation of Healthcare Information Systems; From: Handbook of Research on Developments in E-Health and Telemedicine: Technological and Social Perspectives
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