Why, When, and What to Outsource

Donald A. Carpenter, Mesa State College, USA
Vijay K. Agrawal, University of Nebraska - Kearney, USA

A Paradigmatic and Methodological Review of Research in Outsourcing

Vanita Yadav, Management Development Institute, India
Rajen K. Gupta, Management Development Institute, India

IT Outsourcing: Impacts and Challenges

Luke Ho, Staffordshire University, UK
Anthony S. Atkins, Staffordshire University,

Information Technology/Systems Offshore Outsourcing: Key Risks and Success Factors

Mahesh S. Raisinghani, Texas Woman’s University, USA
Brandi Starr, Texas Woman’s University, USA
Blake Hickerson, Texas Woman’s University, USA
Marshelle Morrison, Texas Woman’s University, USA
Michael Howard, Texas Woman’s University, USA

Information Technology as a Service

Robin G. Qiu, The Pennsylvania State University, USA

Offshoring: Evolution or Revolution?

Nicholas Beaumont, Monash University, Australia

Business-Related Determinants of Offshoring Intensity

Shirish C. Srivastava, National University of Singapore, Singapore
Thompson S.H. Teo, National University of Singapore, Singapore
Partha S. Mohapatra, Morgan State University, USA

Making Sense of the Sourcing and Shoring Maze: Various Outsourcing and Offshoring Activities

Subrata Chakrabarty, Texas A&M University, USA

Information Technology Outsourcing

Anne C. Rouse, Deakin University, Australia

Macro-Economic and Social Impacts of Offshore Outsourcing of Information Technology: Practitioner and Academic Perspectives

Karl Knapp, University of Indianapolis, USA
Sushil Sharma, Ball State University, USA
Kevin King, Clarian Health, USA

Strategies for Business Process Outsourcing: An Analysis of Alternatives, Opportunities, and Risks

Subrata Chakrabarty, Texas A&M University, USA

Business Process Reengineering and ERP: Weapons for the Global Organization

Marianne Bradford, North Carolina State University, USA
Robert Gingras, Business Process and Technology Advisor, USA
Jonathan Hornby, SAS Institute, USA

Global IT Outsourcing: Current Trends, Risks, and Cultural Issues

Subhankar Dhar, San Jose State University, USA

Outsourcing and Strategic Outsourcing

Sonia Dahab, Universidade Nova de Lisboa, Portugal
Filipe Amaral, Grupo Sumol, Portugal

Strategic Decision Making in Global Supply Networks

Ozlem Arisoy, University of Pittsburgh, USA
Bopaya Bidanda, University of Pittsburgh, USA

An Overview of IT Outsourcing in Public-Sector Agencies

Anne C. Rouse, Deakin Business School, Deakin University, Australia

Evolving Relationship between Law, Offshoring of Professional Services, Intellectual Property, and International Organizations

Amar Gupta, University of Arizona, USA
David A. Gantz, University of Arizona, USA
Devin Sreecharana, University of Arizona, USA
Jeremy Kreyling, University of Arizona, USA

Offshoring in the ICT Sector in Europe: Trends and Scenario Analysis

Esther Ruiz Ben, Technische Universtät Berlin, Germany
Michaela Wieandt, Technische Universtät Berlin, Germany
Martina Maletzky, Technische Universtät Berlin, Germany

Scales and Dynamics in Outsourcing

Iva Miranda Pires, Faculdade Ciências Sociais e Humanas, Portugal
Torunn Kvinge, Fafo Institute for Labour and Social Research, Norway

Sourcing and Outsourcing Arithmetic

Tapen Sinha, Instituto Technológico Autónomo de México & University of Nottingham, Mexico & UK
K. Subhadra, ICICI Bank, India

Classes of Collaborative Networks

Luis M. Camarinha-Matos, New University of Lisbon, Portugal
Hamideh Afsarmanesh, University of Amsterdam, The Netherlands

IT-Enabled Reengineering: Productivity Impacts

Yasin Ozcelik, Fairfield University, USA

The New Process of Work

Maria do Rosário Alves de Almeida, Open University of Lisbon, Portugal

Managing the Dynamic Reconfiguration of Enterprises

Ben Clegg, Aston University, UK
Mario Binder, Aston University, UK

Strategic Approach to Globalization with Mobile Business

Walied Askarzai, Melbourne Institute of Technology, Australia
Bhuvan Unhelkar, MethodScience.com & University of Western Sydney, Australia

Exploratory Study on Effective Control Structure in Global Business Process Sourcing

Gyeung-min Kim, Ewha Womans University, Korea
Saem-Yi Kim, Ewha Womans University, Korea

Understanding Global Information Technology and Outsourcing Dynamics: A Multi-Lens Model

Robert C. Yoder, Siena College, USA
Vera Eccarius-Kelly, Siena College, USA
Suvarna Cherukuri, Siena College, USA

Offshoring: The Transition From Economic Drivers Toward Strategic Global Partnership and 24-Hour Knowledge Factory

Amar Gupta, University of Arizona, USA
Satwik Seshasai, International Business Machines (IBM) Corp., and Massachusetts Institute of Technology, USA
Sourav Mukherji, IIM Bangalore, India
Auroop Ganguly, Oak Ridge National Laboratory, USA

Planning for Information Systems Outsourcing

Vijay K. Agrawal, University of Nebraska - Kearney, USA
Donald A. Carpenter, Mesa State College, USA

The Journey to New Lands: Utilizing the Global IT Workforce Through Offshore-Insourcing

Subrata Chakrabarty, Texas A&M University, USA

Client-Vendor Relationships in Offshore Applications Development: An Evolutionary Framework

Rajesh Mirani, University of Baltimore, USA

An Outsourcing Acceptance Model: An Application of TAM to Application Development Outsourcing Decisions

John “Skip” Benamati, Miami University, USA
T.M. Rajkumar, Miami University, USA

Outsourcing and Multi-Party Business Collaborations Modeling

Lai Xu, Utrecht University, The Netherlands

Agile Outsourcing Projects: Structure and Management

Boris Roussev, University of the Virgin Islands, U.S. Virgin Islands
Ram Akella, University of California, USA

Object-Oriented Software Design Patterns Applied to Management Theory

Eric Tachibana, National University of Singapore, Singapore
David Ross Florey, Merrill Lynch Global Business Technology, Singapore

The Creation of a Commercial Software Development Company in a Developing Country for Outsourcing Purposes

Sam Lubbe, University of KwaZulu-Natal, South Africa

Networked Knowledge Management Dimensions in Distributed Projects

Ganesh Vaidyanathan, Indiana University South Bend, USA

Leveraging Knowledge Reuse and Systems Agility in the Outsourcing Era

Igor Crk, University of Arizona, USA
Dane Sorensen, Raytheon Missile Systems, USA
Amit Mitra, TCS Global Consulting Practice, USA

A Multi-Agent System for Optimal Supply Chain Management

Hyung Rim Choi, Dong-A University, Korea
Hyun Soo Kim, Dong-A University, Korea
Yong Sung Park, Catholic University of Busan, Korea
Byung Joo Park, Dong-A University, Korea

Integration of Global Supply Chain Management with Small to Mid-Size Suppliers

Asghar Sabbaghi, Indiana University South Bend, USA
Ganesh Vaidyanathan, Indiana University South Bend, USA

An Application of Multi-Criteria Decision-Making Model for Strategic Outsourcing for Effective Supply-Chain Linkages

N. K. Kwak, Saint Louis University, USA
Chang Won Lee, Jinju National University, Korea

Using Collaborative Transportation Management in Global Supply Chain

Jonah C. Tyan, Taiwan Semiconductor Manufacturing Company, Taiwan

A Reference Model for Strategic Supply Network Development

Antonia Albani, Delft University of Technology, The Netherlands
Nikolaus Müssigmann, University of Augsburg, Germany
Johannes Maria Zaha, Queensland University of Technology, Australia

Virtual Logistics from Outsourcing Logistics

Vladimir Modrak, Technical University of Košice, Slovakia

A Supplementary Framework for Evaluation of Integrated Logistics Service Provider

Kwok Hung Lau, Royal Melbourne Institute of Technology University, Australia
Wun Leong Ma, Royal Melbourne Institute of Technology University, Australia

Web Services and Service-Oriented Architectures

Bruce J. Neubauer, University of South Florida, USA

Is the Business Model Broken? A Model of the Difference Between Now and Pay-Later Contracts in IT Outsourcing

Eric Walden, Texas Tech University, USA
Param Vir Singh, University of Washington, USA

Innovative Technological Paradigms for Corporate Offshoring

Tapasya Patki, GGSIP University, India
A. B. Patki, Department of Information Technology, India

Hybrid Offshoring: Composite Personae and Evolving Collaboration Technologies

Nathan Denny, University of Arizona, USA
Shivram Mani, University of Arizona, USA
Ravi Sheshu, University of Arizona, USA
Manish Swaminathan, University of Arizona, USA
Jamie Samdal, University of Arizona, USA

Best Practices in Leveraging E-Business Technologies to Achieve Business Agility

Ehap H. Sabri, University of Texas at Dallas, USA

Open Source and Outsourcing: A Perspective on Software Use and Professional Practices Related to International Outsourcing Activities

Kirk St.Amant, Texas Tech University, USA

Instrumental and Social Influences on Adoption of Collaborative Technologies in Global Virtual Teams

Andre L. Araujo, College of William & Mary, USA

Improving Employee Selection with Online Testing

Jeffrey M. Pollack, Virginia Commonwealth University, USA

Why First-Level Call Center Technicians Need Knowledge Management Tools

Joe Downing, Southern Methodist University, USA

Application Service Providers

Sathasivam Mathiyalakan, University of Massachusetts Boston, USA

Enterprise Application Service Model

George Feuerlicht, University of Technology, Australia
Jiri Vorisek, University of Economics, Czech Republic

Role of Wireless Grids in Outsourcing and Offshoring: Approaches, Architectures, and Technical Challenges

Ashish Agarwal, Carnegie Mellon University, USA
Amar Gupta, University of Arizona and MIT, USA

Web-Based Data Collection in China

Robert M. Davison, City University of Hong Kong, Hong Kong
Yuan Li, University of Southern California, USA
Carol S. P. Kam, Yahoo! Holding (HK) Ltd, Hong Kong

Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms

Subrata Chakrabarty, Texas A&M University, USA

The Use of Outsourcing as a Business Strategy: A Case Study

Ram B. Misra, Montclair State University, USA

Outsourcing Issues in Web Development

Clif Kussmaul, Elegance Technologies, Inc., & Muhlenberg College, USA
Roger Jack, Elegance Technologies, Inc. & Muhlenberg College, USA

Global Integrated Supply Chain Implementation: The Challenges of E-Procurement

Margaret L. Sheng, Hamline University, USA

Environments for VE Integration

Maria Manuela Cunha, Polytechnic Institute of Cávado and Ave Higher School of Technology, Portugal
Goran D. Putnik, University of Minho, Portugal

Enterprise Architecture within the Service-Oriented Enterprise

Scott J. Dowell, Shirnia & Dowell LLC, USA

Telecommunication Management Protocols

Katalin Tarnay, University of Pannonia, Hungary

Strategic Outsourcing: Opportunities and Challenges for Telecom Operators

Varadharajan Sridhar, Management Development Institute, India

Emerging Legal Challenges in Offshore Outsourcing of IT-Enabled Services

Arjun K. Pai, Queen’s University Belfast, Northern Ireland
Subhajit Basu, Queen’s University Belfast, Northern Ireland

Exploring ASP Sourcing Decisions in Small Firms

Maria Woerndl, University of Bath, UK
Philip Powell, University of Bath, UK
Richard Vidgen, University of Bath, UK

Make, Source, or Buy: The Decision to Acquire a New Reporting System

Steven C. Ross, Western Washington University, USA
Brian K. Burton, Western Washington University, USA
Craig K. Tyran, Western Washington University, USA

European International Freight Forwarders: Information as a Strategic Product

Hans Lehmann, Victoria University of Wellington, New Zealand

IT Portfolio Management: A Holistic Approach to Outsourcing Decisions

Luke Ho, Staffordshire University, UK
Anthony S. Atkins, Staffordshire University, UK

A Collaborative Learning Environment to Support Distance Learning Students in Developing Nations

Michelle Dottore, San Diego State University, USA
Steve Spencer, San Diego State University, USA

The Role of Prisons in Offshoring

Whitney Hollis, University of Arizona, USA

Human Resources Outsourcing Strategies

Veronique Guilloux, Université Paris, France
Michel Kalika, Université Paris, France

Offshoring in the Pharmaceutical Industry

Jason McCoy, Global Seawater, Inc., USA
Johannes Sarx, ALCIMED, France

Outsourcing in the Healthcare Industry: Information Technology, Intellectual Property, and Allied Aspects

Amar Gupta, University of Arizona, USA
Raj K. Goyal, Harvard Medical School and VA Boston Health Care System, USA
Keith A. Joiner, University of Arizona, USA
Sanjay Saini, Harvard Medical School and Massachusetts General Hospital, USA

Governing Health Care with IT

Reima Suomi, Turku School of Economics and Business Administration, Finland

The Role of Multinationals in Recent IT Developments in China

Michelle Rowe, Edith Cowan University, Australia

E-Business Deployment in Nigerian Financial Firms: An Empirical Analysis of Key Factors

Uchenna C. Eze, Multimedia University, Malaysia

Fotogenika.com: A Small Virtual Organization Serving the Mexican Market

Esperanza Huerta, Instituto Tecnológico Autónomo de México, Mexico

Xceed: Pioneering the Contact Center Industry in Egypt

Sherif Kamel, The American University in Cairo, Egypt
Maha Hussein, The American University in Cairo, Egypt

IT Outsourcing Practices in Australia and Taiwan

Chad Lin, Curtin University of Technology, Australia
Koong Lin, National University of Tainan, Taiwan

Information Systems/Information Technology Outsourcing in Spain: A Critical Empirical Analysis

Felix R. Doldán Tié, University of A Coruña, Spain
Paula Luna Huertas, University of Sevilla, Spain
Francisco Jose Martínez López, University of Huelva, Spain
Carlos Piñeiro Sánchez, University of A Coruña, Spain

E-Government, Service Transformation, and Procurement Reform in Canada

John Langford, University of Victoria, Canada
Jeffrey Roy, Dalhousie University, Canada

Development and Use of the World Wide Web by U.S. Local Governments

Carmine Scavo, East Carolina University, USA

Government Insurer Enters the Brave New World, A

Delyth Samuel, University of Melbourne, Australia
Danny Samson, University of Melbourne, Australia

Outsourcing Information Technology: The Role of Social Capital

James J. Hoffman, Texas Tech University, USA
Eric A. Walden, Texas Tech University, USA
Mark L. Hoelscher, Illinois State University, USA

Characterization and Classification of Cross-Organizational Business Processes

Dirk Werth, Institute for Information Systems at the German Research Center for Artificial Intelligence, Germany

Outsourcing and Offshoring: Issues and Impacts on Venture Capital

Alev M. Efendioglu, University of San Francisco, USA

Enterprise Alignment and the Challenge for Organization Development

Brian H. Cameron, The Pennsylvania State University, USA
Shaun C. Knight, The Pennsylvania State University, USA

A Study of Software Process Improvement in Small and Medium Organizations

Deepti Mishra, Atilim University, Turkey
Alok Mishra, Atilim University, Turkey

IT Service Departments Struggle to Adopt a Service-Oriented Philosophy

Aileen Cater-Steel, University of Southern Queensland, Australia

Understanding Outsourcing of Web-Based Applications in Organizations: The Case of E-Insurance

Teuta Cata, Northern Kentucky University, USA

Virtual Integration: Antecedents and Role in Governing Supply Chain Integration

Jeffrey C. F. Tai, National Central University, Taiwan
Eric T. G. Wang, National Central University, Taiwan
Kai Wang, Ming Chuan University, Taiwan

Outsourcing of Medical Surgery and the Evolution of Medical Telesurgery

Shawna Sando, University of Arizona, USA

Managed Services and Changing Workplace Ethics

Alan Sixsmith, University of Technology Sydney, Australia

The Post-Offshoring IS Organization

William R. King, University of Pittsburgh, USA

Globalising Software Development in the Local Classroom

Ita Richardson, University of Limerick, Ireland
Sarah Moore, University of Limerick, Ireland
Alan Malone, Siemens Corporate Research, USA
Valentine Casey, University of Limerick, Ireland
Dolores Zage, Ball State University, USA

Perception Gaps about Skills Requirement for Entry-Level IS Professionals between Recruiters and Students: An Exploratory Study

Sooun Lee, Miami University, USA
Xiang Fang, Miami University, USA

Information Systems, Offshore Outsourcing, and Relevancy in the Business School Curriculum

William J. Tastle, University of Iceland and Ithaca College, Iceland & USA
Bruce A. White, Quinnipiac University, USA
Ársæll Valfells, University of Iceland, Iceland
Peter Shackleton, Victoria University, Australia

Building Trust in Globally Distributed Teams

Julia Kotlarsky, University of Warwick, UK
Ilan Oshri, Erasmus University, The Netherlands
Paul C. van Fenema, Netherlands Defense Academy, The Netherlands

Government and Corporate Initiatives for Indian Women in IT

Monica Adya, Marquette University, USA

Understanding Effective E-Collaboration Through Virtual Distance

Karen Sobel Lojeski, Virtual Distance International, USA
Richard R. Reilly, Stevens Institute of Technology, USA

The Role of Rhetoric in Localization and Offshoring

Kirk St.Amant, East Carolina University, USA

Intercultural Collaboration in the ICT Sector

Martina Maletzky, Martina Maletzky, Germany

Managing E-Collaboration Risks in Business Process Outsourcing

Anne C. Rouse, Deakin University, Australia

Knowledge Transfer and Sharing in Globally Distributed Teams

Ilan Oshri, Erasmus University, The Netherlands
Julia Kotlarsky, University of Warwick, UK
Paul C. van Fenema, Netherlands Defense Academy, The Netherlands

Challenges in Developing a Knowledge Management Strategy: A Case Study of the Air Force Materiel Command

Summer E. Bartczak, Air Force Institute of Technology AFIT/ENV, USA
Ellen C. England, Air Force Institute of Technology AFIT/ENV, USA

Risks, Benefits, and Challenges in Global IT Outsourcing: Perspectives and Practices

Subhankar Dhar, San Jose State University, USA
Bindu Balakrishnan

Managing Risks of IT Outsourcing

Leonardo Legorreta, California State University, USA
Rajneesh Goyal, California State University, USA

Risk Management in Distributed IT Projects: Integrating Strategic, Tactical, and Operational Levels

Rafael Prikladnicki, Pontifícia Universidade Católica do Rio Grande do Sul, Brazil
Roberto Evaristo, University of Illinois at Chicago, USA
Jorge Luis Nicolas Audy, Pontifícia Universidade Católica do Rio Grande do Sul, Brazil
Marcelo Hideki Yamaguti, Pontifícia Universidade Católica do Rio Grande do Sul, Brazil

Innovation Risks of Outsourcing within Knowledge Intensive Business Services (KIBS)

Paul Trott, University of Portsmouth, UK
Andreas Hoecht, University of Portsmouth, UK

Outsourced IT Projects from the Vendor Perspective: Different Goals, Different Risks

Hazel Taylor, University of Washington, USA

Business Strategies for Outsourcing Information Technology Work

Subrata Chakrabarty, Texas A&M University, USA

Outsourcing Non-Core Business Processes: An Exploratory Study

Adriana Romaniello, Universidad Rey Juan Carlos, Spain
B. Dawn Medlin, Appalachian State University, USA

Establishing Performance Metrics for Managing the Outsourced MIS Project

Jeanette Nasem Morgan, Duquesne University, USA

The Power of Incentives in Decision Making

Geraldine Ryan, University College Cork, Ireland
Edward Shinnick, University College Cork, Ireland

Project Management Issues in IT Offshore Outsourcing

Kathy Stewart Schwaig, Kennesaw State University, USA
Elke Leeds, Kennesaw State University, USA
Stephen H. Gillam, Accenture, USA

Outsourcing and Offshoring Finance Activities

Siri Terjesen, Queensland University of Technology, Australia

High Performance IT as Strategic Partner for HR Management

Ferdinando Pennarola, Bocconi University, Italy
Leonardo Caporarello, Bocconi University, Italy

High-Tech Workers, Management Strategy, and Globalization

Jasmine Folz, Seattle Central Community College, USA

Outsourcing in High-Tech Corporations: Voices of Dissent, Resistance, and Complicity in a Computer Programming Community

Erik Piñeiro, Royal Institute of Technology of Stockholm, Sweden
Peter Case, University of the West of England, UK

Managing IT Outsourcing for Digital Government

Yu-Che Chen, Iowa State University, USA

Strategic Management of International Subcontracting: A Transaction Cost Perspective

Yue Wang, University of New South Wales, Australia

Rough-Cut Cost Estimation in a Capacitated Environment

Mark Eklin, Technion - Israel Institute of Technology, Israel
Yohanan Arzi, ORT Braude College, Israel
Avraham Shtub, Technion - Israel Institute of Technology, Israel

Knowledge Management Success: Roles of Management and Leadership

Vittal S. Anantatmula, Western Carolina University, USA

Effective Virtual Working though Communities of Practice

Chris Kimble, University of York, UK
Feng Li, University of Newcastle upon Tyne, UK

Employee Turnover in the Business Process Outsourcing Industry in India

Aruna Ranganathan, Cornell University, USA
Sarosh Kuruvilla, Cornell University, USA

Project Quality of Off-Shore Virtual Teams Engaged in Software Requirements Analysis: An Exploratory Comparative Study

Dhruv Nath, Management Development Institute, India
Varadharajan Sridhar, Management Development Institute, India
Monica Adya, Marquette University, USA
Amit Malik, Management Development Institute, India

International Outsourcing, Personal Data, and Cyber Terrorism: Approaches for Oversight

Kirk St.Amant, Texas Tech University, USA

Protecting Patient Information in Outsourced Telehealth Services: Bolting on Security when it cannot be Baked in

Patricia Y. Logan, Marshall University Graduate College, USA
Debra Noles, Marshall University Graduate College, USA

Grey Market Informatics

Kirk St.Amant, Texas Tech University, USA

Security Issues in Outsourced XML Databases

Tran Khanh Dang, National University of Ho Chi Minh City, Vietnam

Quality Standardization Patterns in ICT Offshore

Esther Ruiz Ben, Technische Universität Berlin, Germany

Establishing Trust in Offshore Outsourcing of Information Systems and Technology (IST) Development

Rachna Kumar, Alliant International University, USA

A Variable Precision Fuzzy Rough Group Decision-Making Model for IT Offshore Outsourcing Risk Evaluation

Guodong Cong, Huazhong University of Science and Technology, China
Jinlong Zhang, Huazhong University of Science and Technology, China
Tao Chen, Huazhong University of Science and Technology, China
Kin-Keung Lai, City University of Hong Kong, China

Ensuring Correctness, Completeness, and Freshness for Outsourced Tree-Indexed Data

Tran Khanh Dang, National University of Ho Chi Minh City, Vietnam

Business Continuity Challenges in Global Supply Chains

Steve Cartland, HP, Australia

Aligning Business Processes with Enterprise Service Computing Infrastructure

Wei Zhao, University of Alabama at Birmingham, USA
Jun-Jang Jeng, IBM T.J. Watson Research, USA
Lianjun An, IBM T.J. Watson Research, USA
Fei Cao, University of Alabama at Birmingham, USA
Barrett R. Bryant, University of Alabama at Birmingham, USA
Rainer Hauser, IBM Zurich Research, Switzerland
Tao Tao, IBM T.J. Watson Research, USA

Merging and Outsourcing Information Systems with UML

Herman Balsters, University of Groning, The Netherlands

IT Software Development Offshoring: A Multi-Level Theoretical Framework and Research Agenda

Fred Niederman, Saint Louis University, USA
Sumit Kundu, Florida International University, USA
Silvia Salas, Florida International University, USA

Outsourcing to the Post-Soviet Region and Gender

Elena Gapova, European Humanities University, Belarus

Information Technology Standards in China

Michelle Rowe, Edith Cowan University, Australia

Which Move to the Middle: Industry Consortia or Private Exchanges?

Susan A. Sherer, Lehigh University, USA
Yuliang Yao, Lehigh University, USA

Does Strategic Outsourcing Undermine the Innovative Capability of Organizations?

A. Hoecht, University of Portsmouth, UK
P. Trott, University of Portsmouth, UK

Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?

Anne C. Rouse, Deakin Business School, Deakin University, Australia
Brian J. Corbitt, Shinawatra University, Thailand

New Trends in Global Offshore Outsourcing: A Comparative Assessment of India and China

Suresh Sharma, JS3 Global, LLC
Yuanyuan Chen, JS3 Global, LLC

Comparing China's and India's Evolution of Broadband Internet in the Developing World

Nir Kshetri, University of North Carolina at Greensboro, USA
Nikhilesh Dholakia, University of Rhode Island, USA

Offshoring Entertainment and Media to India

Alyssa D. Schwender, Lions Gate Entertainment, USA
Christopher J. M. Leet, Intuit Inc., USA

Transformation from the Information Age to the Conceptual Age: Impact on Outsourcing

A. B. Patki, Government of India, India
Tapasya Patki, University of Arizona, USA
Mahesh Kulkarni, Center for Development of Advanced Computing, India

The Impact of New Trends in the Delivery and Utilization of Enterprise ICT on Supplier and User Organizations

Jiri Vorisek, University of Economics Prague, Czech Republic
George Feuerlicht, University of Economics Prague, Czech Republic

Taking Information Systems Business Process Outsourcing Offshore: The Conflict of Competition and Risk

Georgia Beverakis, University of New South Wales, Australia
Geoffrey N. Dick, University of New South Wales, Australia
Dubravka Cecez-Kecmanovic, University of New South Wales, Australia

The Governance Implications When it is Outsourced

Anne C. Rouse, Deakin Business School, Deakin University, Australia

Supplier Capabilities and eSourcing Relationships: A Psychological Contract Perspective

Vanita Yadav, Management Development Institute, India
Mahadeo Jaiswal, Management Development Institute, India

The Grid as a Virtual Enterprise Enabler

Bill Vassiliadis, Hellenic Open University, Greece

The FIFTH Perspective: Extending the Balanced Scorecard for Outsourcing

Preeti Goyal, Management Development Institute, India
Bhimaraya A. Metri, Management Development Institute, India

The Rationale Behind Strategic Alliances in Application Service Provision

D. E. Sofiane Tebboune, Manchester Metropolitan University, UK

Flexible Global Software Development (GSD): Antecedents of Success in Requirements Analysis

Vanita Yadav, Management Development Institute, India
Monica Adya, Marquette University, USA
Varadharajan Sridhar, Management Development Institute, India
Dhruv Nath, Management Development Institute, India

Agile Software Processes for the 24-Hour Knowledge Factory Environment

Nathan Denny, University of Arizona, USA
Igor Crk, University of Arizona, USA
Ravi Sheshu, University of Arizona, USA