The Encyclopedia of Information Communication Technology (ICT) is a comprehensive resource describing the influence of information communication technology in scientific knowledge construction, with emphasis on the roles of product technologies, process technologies, and context technologies. Through 111 authoritative contributions by 93 of the world's leading experts this reference covers the materials and instruments of information technology: from ICT in education to software engineering; the influence of ICT on different environments, including e-commerce, decision support systems, knowledge management, and more; and the most pervasive presence of information technology, including studies and research on knowledge management, the human side of ICT, ICT in healthcare, and virtual organizations, among many others. Addressing many of the fundamental issues of information communication technology, the Encyclopedia of Information Communication Technology will be a top-shelf resource for any reference library.

• 111 authoritative contributions by 93 of the world’s leading experts in information communication technology from 16 countries
• Comprehensive coverage of each specific topic, highlighting recent trends and describing the latest advances in the field
• More than 2,500 references to existing literature and research on ICTs
• A compendium of over 800 key terms with detailed definitions
• Organized by topic and indexed, making it a convenient method of reference for all IT/IS scholars and professionals
• Cross-referencing of key terms, figures, and information pertinent to information communication technology