Rapid advancements in technology have enabled the use of information and communication technologies to exchange and disseminate data and services with citizens, businesses, civil society, and other arms of government.

The Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies formulates leading ICT strategies and critical comprehensive research for the development of efficient and effective e-government systems. This innovative collection provides cutting-edge knowledge to researchers and academicians with in-depth analysis of diversified approaches and patterns.

24 authoritative contributions by over 40 of the world’s leading experts in e-government readiness from 20 countries

Comprehensive coverage of each specific topic, highlighting recent trends and describing the latest advances in the field

More than 900 references to existing literature and research on e-government readiness

A compendium of over 190 key terms with detailed definitions

Organized by topic and indexed, making it a convenient method of reference for all IT/IS scholars and professionals

Cross-referencing of key terms, figures, and information pertinent to e-government readiness