|Total results: 580||
|Frameworks of IT Prosumption for Business Development
Separation distinction between the roles of the producer and consumer has become blurred with the development of new science and technologies enabling the emergence of the prosumer, or the active consumer. In the IT sector, the role of the end-user has broadened to include innovation and development...
The Challenges of the Prosumer as Entrepreneur in IT
Adriana Schiopoiu Burlea.
The aim of this chapter is to put into value the importance of the prosumer as an entrepreneur in the IT domain, taking into account that an active and creative user has an important role in increasing the added value of the business. The value, recognition, and cooperation should be placed on prosumer...
Improving IT Market Development through IT Solutions for Prosumers
With the IT markets rapidly changing, organisations are looking at alternative ways of improving their economic status through using the prosumer to improve IT solutions. This whole concept of using the prosumer involves organisations coming away from the traditional way of thinking about the producers...
Concept of User Experience and Issues to be Discussed
The origin of the concept of UX (User Experience) is first reviewed within the context of usability studies. Then the brief history of the UX concept, the publication of the UX white paper, and the relation with the hedonic aspects are surveyed. In the latter half, the author’s view in terms of the...
Evolution of End User Participation in IT Projects
This chapter is aimed at presenting a review of evolutionary design paradigms, which determine the end user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles...
Enabling IT Innovation through Soft Systems Engineering
Marcel Jacques Simonette, Edison Spina.
In any Software Development process, and especially in innovation processes, the team responsible for software implementation needs to acquire the necessary knowledge to implement the project and to sustain innovation. However, the implementation team does not always convert innovative ideas into the...
Web 2.0 and its Implications on Globally Competitive Business Model
Considering the impact of using social media, both internal and external implications for company operations are required to be explored. The chapter explores how social media is used to enable innovation practices in company internal operations as well as external stakeholders. In addition, the...
Cognitive Authority Revisited in Web Social Interaction
Roberto Pereira, Heiko Hornung, M. Cecília C. Baranauskas.
Social software is a growing reality worldwide, while the design of systems that promote and keep users’ participation and reflect a respect to users’ culture and values is still a challenging task. In this chapter, the authors revisit the concept of Cognitive Authority as a means for supporting better...
Harvesting Deep Web Data through Produser Involvement
Tomasz Kaczmarek, Dawid Grzegorz Weckowski.
Acquiring the data from the deep Web is a complex process, which requires understanding of Website navigation issues, data extraction, and integration techniques. Currently existing solutions to automate it are not ready to cover the whole deep Web and require skills and knowledge to be applied in...
User-Driven Documentation Building for the ERP System
Contemporary enterprises use IT tools to support almost every type of business activity. The vast majority use very large business applications called Enterprise Resource Planning (ERP) systems. Such applications can be of great help, both for managers and regular staff members. The downside is that...
The Prosumer Paradigm for Life Cycle Assessment Services
Francesco Guerra, Maurizio Vincini.
Enterprises, governments, and government agencies have started to publish their data on the Internet, especially in the form of open structured data sources. The real exploitation of these free, large open data sources is more and more becoming a crucial activity for obtaining information and knowledge...
TRIZ Guidelines for Innovating E-Learning Environments with Respect to Prosuming
El Hassan Bezzazi.
This chapter aims to give the reader a framework of reference for assessing, comparing, and innovating e-learning systems by regarding them as technical systems. The framework consists of a number of guidelines based on the 40 design principles of TRIZ, a systematic approach to develop innovative...
Evaluating E-Learning from an End User Perspective
Evaluating e-learning is an important measure for quality control, which aims to improve the whole e-learning environment through taking into consideration users’ perceptions and needs, as well as participants, stakeholders, and institutions. However, literature does indicate that institutions are only...
Concentra BPO: The Falling Customer Satisfaction
This case study is about “Concentra”, started by an entrepreneur along with his wife and colleagues who were later the part of the management. They started by providing BPO for financial services, contact center services, loyalty and customer retention. They started from a small company with limited...
Feral Information Systems Development: Managerial Implications
Donald Vance Kerr, Kevin Burgess, Luke Houghton.
Management invests in large information systems in order to improve the effectiveness of their organization. However, when these systems fail to meet the needs of organizational employees, feral information systems (FIS) are created in order to assist workers with their jobs or to avoid existing...
Feral Information Systems and Workarounds: The Present Position
This chapter looks at the extent of feral information systems in organisations and provides some insights for the possible reason for their development in relation to the user resistance literature. The factors associated with FIS development relate to individual, system, organisational, and process...